Adriaan, Richard and Louis chat with Keli Fernie of "Oh My Word!". Keli is a brand communicator, digital marketer and self-confessed social media junkie. She works with a variety of clients on their employee engagement and conversations with customers and clients. They talk about 'Video, applications and hashtags - how to improve your social media presence'. Joining the panel is Derrick Ndzavi who also gives an inspirational thought.