This week, I sat down with our Content Marketing Manager here at PerformLine, Gianna Barrere, to discuss our annual Complaint Risk Signal Report. 

Listen as Gianna and I discuss:

• The background of the report, the importance of consumer complaints, and how they are used by the CFPB to regulate financial institutions
• Key topics and a few interesting takeaways the report covers this year
• Guidance on how organizations can establish a process for monitoring these complaints in the database system
• Best practices for how to implement monitoring of marketing communications for compliance with regulations effectively
• Finally, we share how you can access the report and give a rundown of the additional content pieces coming out this quarter that you can look forward to

Show Notes:

• [Exclusive First Access] CFPB Complaint Risk Signal Report: https://bit.ly/3rqMs7t
• CFPB Consumer Complaint Database Cheat Sheet: https://bit.ly/3rfU8JR
• Subscribe to our content: https://bit.ly/45Zkoqv
• Connect with Gianna Barrere: https://www.linkedin.com/in/gianna-barrere/
• Connect with Ashley "AC" Cianci: https://www.linkedin.com/in/ashley-cianci/