My guest on this episode is Aaron Gianni. Aaron is the CEO of Larratt Brothers and the creator of the Plunjr App. Aaron is setting out to disrupt his own industry in an effort to make everyone more money and bring equity and customer service back into home improvement.
01:25 - How Aaron got started
Taking advantage of the construction boom
Striking out on his own and getting busted by the union10:57 - Taking on his first high-profile job and risking everything.
15:42 - An owner who gets his hands dirty
21:48 - Taking over a company with history and legacy
Growing and finding new labor31:41 - Dealing with hurdles
Supply chain issues
COVID
New Regulations
Competition38:49 - Building a better app that works to the benefit of the technician and the customer
Answering objections and dealing with unethical people.47:27 - The future of the Plunjr app
Getting paid for consultation calls
Integrating AI into website chat functions
Dealing with insurance liability1:05:22 - The future of Larratt Brothers