The Great Indian Marketing Show

Soaring Beyond the Skies: Inside Akasa Air's Customer-First Revolution with Co-Founder, CMO & CXO, Belson Coutinho

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In this episode of The Great Indian Marketing Show, we’re joined by Belson Coutinho, Co-Founder, CMO and CXO of Akasa Air, as he takes us through the exhilarating journey of building India’s freshest airline from the ground up.

Belson dives deep into Akasa’s game-changing approach to reimagining air travel, with a laser focus on passenger experience, employee well-being, and cutting-edge tech.

Key Takeaways:

  • Elevating customer experience: From personalized service to tech-powered comfort.
  • Crew culture with a twist: Think sneakers for the crew—because comfort matters at 35,000 feet!
  • Tech & AI-driven operations: The future of flying is here.
  • Sustainability & inclusivity: Not just buzzwords, but a core ethos.

    • Get ready for a behind-the-scenes look at how Akasa Air is setting new benchmarks in aviation, with a bold, customer-first mindset. Don’t miss out!

    ...more
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    The Great Indian Marketing ShowBy Aadil Bandukwala & Kaushik Satish
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