SOCAP CEO Marjorie Bynum chats with Dave Knox, author of Predicting the Turn: The High Stakes Game of Business Between StartUps and Blue Chips. Dave is also a keynote speaker at SOCAP’s Re-Imagine Conference in October. Learn more about the key insights in Dave’s book that also speak to important role of customer care.

With the rise of intelligent digital assistants, what are the implications in customer care? Tune in to hear Scott Klososky of Future Point of View re-imagine the future of customer care with these up-and-coming artificial intelligence systems.

Solutions Manager, Delta Faucet Company

What is Conscious Capitalism? What traits in a

company’s culture allow innovation to thrive? Tune in to this podcast to hear

the answers and learn more from Nathan at Moving

at the Speed of Innovation: SOCAP’s 2017 Annual Conference.

President of Digital Marketing and Ecommerce, Mark’s

How do you drive innovation in your team? Listen to Johnny’s perspective on

what innovation means and how he builds trust and empowers his team to take

ownership to drive disruptive thinking. Learn more in-person from Johnny as he

keynotes at Moving

at the Speed of Innovation: SOCAP’s 2017 Annual Conference.

Marketing, Wilke Global

Is the customer care industry ready to embrace the artificial intelligence (AI)

revolution? With up-and-coming technologies including chatbots and mobile

messaging, learn about the ripple effects it has on the delivery of customer

care. Hear from Josh on embracing change in the mobile revolution now and

whether or not we are prepared for the artificial intelligence revolution.

Learn more in-depth in our technology panels at Moving

at the Speed of Innovation: SOCAP’s 2017 Annual Conference.

What is your “Innovator Archetype?” Listen to our latest

podcast to learn more about this theory from Tamara Kleinberg, Founder of

LaunchStreet and keynote speaker at SOCAP’s upcoming 2017 Moving at the Speed

of Innovation Annual Conference. Learn more about the inspiration behind Tamara

launching her own company dedicated to helping businesses ignite innovation as

well as her thoughts on the innovation potential of today’s customer care

industry. 

Do you have what it takes to design an innovative technology

strategy to stay ahead of the curve in today’s fast-paced consumer market? Tune

in to hear more from Scott Klososky, Founder of Future Point of View (FPOV) and

keynote speaker at SOCAP’s

2017 Moving at the Speed of Innovation Annual Conference as he

shares his thoughts on “digital maturity” as well as how organizations can

adopt a culture of innovation and use technology to advance company goals.