Socially Supportive: Customer Care the Social Way

By Frankie Saucier

Add a strapline... more

Download on the App Store

Download on the App Store

Get it on Google Play

FAQs about Socially Supportive: Customer Care the Social Way:

How many episodes does Socially Supportive: Customer Care the Social Way have?

The podcast currently has 229 episodes available.

Socially Supportive: Customer Care the Social Way episodes:

December 27, 2017 Episode 85 – 2018 Predictions for Digital Customer Care
A Wisdom Wednesday Episode. On Wisdom Wednesday I bring wisdom from the best books, articles, videos etc. and share the highlights with you! Part of the C-Suite Radio Network Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! Telligent, a Verint Company: Do you need a support community? Yes,…
...more
26min
December 26, 2017 Episode 84 – Digital Technology Review
A Tech Tuesday Episode. All things Technology related to providing digital customer service. Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! Telligent, a Verint Company: Do you need a support community? Yes, you probably do. Support communities are a critical component to a healthy digital customer support program. Telligent,…
...more
23min
December 25, 2017 Episode 83 – End of Year Review
A Manic Monday Episode. Manic Monday focuses on Numbers, Measuring, Reporting and Workforce Management. Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! Telligent, a Verint Company: Do you need a support community? Yes, you probably do. Support communities are a critical component to a healthy digital customer…
...more
26min
December 22, 2017 Episode 82 – 3 Key Factors in Digital CX Design with Sarah Grace McCandless
A free form Friday episode. On Friday we go free style and talk about whatever we want. Because it’s Friday! Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! Telligent, a Verint Company: A leader in community software for support communities and digital marketing. Its social software solutions help…
...more
24min
December 21, 2017 Episode 81 – House Rules for your Digital Properties
A Thoughtful Thursday Episode. On Thoughtful Thursday we discuss deep thoughts including overarching strategy and organizational structure. Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! Telligent, a Verint Company: Do you need a support community? Yes, you probably do. Community is a critical component in your digital customer support program…
...more
21min
December 20, 2017 Episode 80 – Agent Autonomy in Digital Customer Care
A Wisdom Wednesday Episode. On Wisdom Wednesday I bring wisdom from the best books, articles, videos etc. and share the highlights with you! Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! Telligent, a Verint Company: A leader in community software for support communities and digital marketing. Its social…
...more
21min
December 19, 2017 Episode 79 – Private Groups Inside Telligent Community
A Tech Tuesday Episode. All things Technology related to providing digital customer service. Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! Telligent, a Verint Company: A leader in community software for digital marketing and support communities. Its social software solutions help bring together modern collaboration technologies into a single…
...more
22min
December 18, 2017 Episode 78 – Measuring Customer Satisfaction on Social Channels
A Manic Monday Episode. Manic Monday focuses on Numbers, Measuring, Reporting and Workforce Management. Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! Telligent, a Verint Company: Do you need a support community? Yes, you probably do. Support communities are a critical component to a healthy digital customer…
...more
26min
December 15, 2017 Episode 77 – 9 Great Social Media Responses
A free form Friday episode. On Friday we go free style and talk about whatever we want. Because it’s Friday! Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! Telligent, a Verint Company: A leader in community software for support communities and digital marketing. Its social software solutions help…
...more
25min
December 14, 2017 Episode 76 – What Customers Want on Social Media
A Thoughtful Thursday Episode. On Thoughtful Thursday we discuss deep thoughts including overarching strategy and organizational structure. Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! Telligent, a Verint Company: A leader in community software for support communities and digital marketing. Its social software solutions help bring together modern collaboration technologies…
...more
25min

FAQs about Socially Supportive: Customer Care the Social Way:

How many episodes does Socially Supportive: Customer Care the Social Way have?

The podcast currently has 229 episodes available.