In this episode, I answer a question from a massage therapist who is having trouble with a client who wants them to fix multiple problems in a single session but is unwilling to book a longer treatment time.
The question came from Nick from Texas, who is in year 11 in practice and focuses on helping people who are injured and in pain.
The question was…
“ I have had several clients over the years who have come to me with a laundry list of problems and want me to work on everything in one single treatment session.
Recently, I have been working with a client who wants me to do 4 to 5 problem areas per session, and when I told him it would be best to book a longer session, either a 90-minute or 120 minute session, he said all he could afford right now is the 60 minute session.
I am finding myself getting frustrated when working on them because I’m working too fast and trying to get through everything to appease them, which is making me not want to work with them anymore.
How do I get my client to let me focus on 1 or 2 problem areas per session, instead of feeling like I’m working on everything?
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It is the first step in learning how to cut your treatment times in half and easily double your income so you can avoid burnout and help more people get out of pain!
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