Software & Technology by MarketScale

Cash is still very much a choice currency for many shoppers and it isn’t going away anytime soon. For years, retailers have maintained their flow of cash using traditional managerial oversight, but this outdated method is wrought with human error. Cash recycling, though not new to banks and financial institutions, is finally making its way into retail and solving the ongoing struggle of keeping track of tills. From Tech Data Systems, Scott Milliken, Vice President of Sales, explains how cash recycling can benefit retail businesses, saving time and money.

“Cash automation and automation sometimes gets a bad wrap,” Milliken said of the idea that machines take away human jobs, like that of clerks and tillers. But, he said “That’s not necessarily the case at all.”

Cash recycling, he assures, is not about getting rid of people but about using those people in a more efficient way.

“When folks try the automation they realize the benefits right away,” Milliken said. By eliminating the time consuming job of regulating cash flow, managers can be better assigned to other store duties. Not only do cash recyclers utilize employee time better, they reduce discrepancies between sales and cash, taking out the factor of human error when counting money and change.

Scott realizes not all businesses have the same cash handling needs, which is why Tech Data Systems scrutinizes the store size, assessing individual cash recycling needs. Regardless, cash handling can be made a lot simpler for businesses big and small.

“This just keeps it a lot cleaner, a lot quicker, and a lot more efficient," Milliken said.

Justin Ciaccio, Director of Sales at ViON Corporation, joined this episode of the Software and Technology Podcast to discuss the strategic shift public sector organizations have been going through in terms of moving their services and data storage needs to the cloud. Ciaccio’s role at ViON is to help educate customers on the totality of cloud options available, and to make the most of the infrastructure these customers already have in place.

Ciaccio walked host James Kent through the process of how he and his organization work with clients to shift their services and back-end data storage to the cloud, and what key considerations are needed along the journey.

One of the surprising revelations in the discussion was the process of moving data and services to the cloud is a phased approach. Ciaccio and his team look for ways to utilize as much of a client’s existing processes and make those processes work like a public cloud, before determining what makes sense to move directly to the public cloud.

Ciaccio stressed that the solutions are never ‘one size fits all.’ Cloud solutions vary from project to project, and he works to meet the unique needs of the customer with customizable solutions.

“There are absolute efficiency gains,” said Ciaccio, in having public sector organizations making the transition to cloud-based technologies.

The benefits of the "as-a-service" model of providing technology, tools, and products over the internet, versus locally or on-site within an enterprise, are undeniable: Faster, better, and cheaper, to put it simply. Now, data centers are among the newest entrants to the anything-as-a-service model -- an area that Virginia-based ViON has been mastering since 2005.

On this episode of the MarketScale Software and Technology Podcast, host Sean Heath sat down with ViON's Andy Flick, Portfolio Manager, and Rob Davies, Executive Vice President of Operations, to discuss the proliferation of DCaaS and how their customers use the solution.

Before cloud services, companies large and small, private and public sector, purchased the technology necessary for data storage and housed it either on-site or locally, Davies explained. Data Center-as-a-service is an outcome-based model of IT that can deliver all or individual elements of data center technology managed by a service provider, the customer, or through a hybrid cloud model.

"[Customers say] I want a technology that behaves like the cloud. I want to be able to use this technology for the time I need it, then turn it off, and be done with it," Davies said. "That's what ViON specializes in. We fill the gap between the systems they own and the public cloud with a cloud model that can be delivered anywhere."

The cloud ushered in a new approach to IT infrastructure, Flick said.

"It's interesting that for many many years, the technologist put together the servers, the storage, the networking in order to process data," Flick said. "Now we live in an era where its the data, an outcome of something we're trying to get accomplished, and we're trying to do that in the simplest, most cost-effective manner."

On this MarketScale Software & Technology Jobcast, we sit down with Miami-based Kaseya, a rapidly growing software and monitoring solutions company that's looking to fill entry-level technology sales and account manager positions. The ideal candidate must be tenacious, positive, relentless, energetic and capable to influence.

Kaseya is the leading provider of complete IT infrastructure management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success.

"Account managers will hone influencing skills, negotiation, and empathy," said Ken Finneran, Vice President of Global Human Resources. "I'd even go as far as saying emotional intelligence skills."

The Account Managers/Sales Executives will have a hand in research, collaboration, time management, pipeline development/management, constant communication, renewals and reaching out to existing customers.

"The plethora of opportunities at Kaseya are limitless," said Alexis Braddy, Global Corporate Recruiter.

Kaseya's corporate culture has set a new standard for Braddy.

"This is probably the happiest group of people I've ever worked with," she said.

Job basics:

Location: Miami, FL

If you'd like to apply for these positions, head to kaseya.com/careers.

What do a Sales Account Executive and Iron Man have in common? Find out on this Jobcast exploring the open role of Nextiva's Account Executive based in Scottsdale, Arizona.

The voice over internet protocol company Nextiva creates and sells cloud-based communication software for businesses across all industries. Nextiva Inside Sales Manager, Heather De Roon said, “This position is definitely for someone who comes in and loves to win.”

With patience, determination, resilience, and grit, the account executive role thinks creatively to solve the communication problems of its clients.

In one simple word, Nextiva is a company about service, not only for its customers but for each other as colleagues too.

“I would definitely say the coolest part of working here, apart from the Cold Stone ice cream that comes on Wednesday, is it's one for all and all for one mentality,” De Roon said.

Surrounded by smart, driven co-workers, working at Nextiva is about being part of a motivated team and, as an account executive, knowing how to utilize the assets of the team effectively.

“There's never a problem that goes unsolved there’s never a question that goes unanswered,” said De Roon of the office environment and ethos.

Much like Tony Stark, or a football quarterback, the Nextiva Account Executive role is a position for someone with determination, a positive attitude, and the self-motivation to succeed. Learn more at Nextiva.com/careers.

Consumer reliance on personal technology devices isn't dwindling any time soon. The average American spends 5.4 hours on their phone daily and that figure trends upwards for younger generations. If phones are nearly a permanent appendage, they should be able to withstand life, argues Zsolt Pulai, Executive Vice President of Technology and Engineering at HZO. He sat down with host Sean Heath for a new episode of the MarketScale Software and Technology Podcast.

"Three hundred million phones are lost each year to water damage and that's costing the industry $100 billion," Pulai said. "Everything from medical devices to automotive, there is a significant need for protecting these devices sensors and circuitry more than ever. Consumers need more protection."

HZO's proprietary nanocoating protects water-vulnerable electronics from moisture. The ultra-thin, nanoscale coating was engineered in-house -- something that sets Salt Lake City-based HZO apart from the competition.

"If we design in-house, we don't rely on other solution providers or vendors," Pulai said. "That makes our work easier and more cost-effective."

In-house engineering and production is part of Pulai's core philosophy.

"We keep everything simple," he said.

"We could not call ourselves engineers if we didn't want to do more innovation," Pulai said. "We are building new optimized machines and optimized processes. Everything is getting faster, smaller, cheaper."

Imagine the world is one giant treasure hunt. That's how our guest today Garrett (https://www.garrett.com/) Marketing Director Steve Moore on the new Discover the Truth podcast with Garrett Metal Detectors feels when he goes out into the field. On this episode host Chris Reeves asked Steve how he uses the product, what his most significant finds were, and what's on the horizon for security detection by Garrett metal detectors.

When Moore joined the company more than 13 years ago, he'd only used a Garrett metal detector a few times. But like any good marketer, he immersed himself in the product and then found himself hooked.

"The founder Charles Garrett encouraged us to get out in the field and work with people that use the products," Moore said. "I took to it immediately. I love the sense of chasing history."

He has 'chased history' around the world, most recently in the red dirt in far west Australia, Germany, and England. "I really enjoyed England because they have some really good treasure hunting laws that benefit both the searcher and the landowner. So much old and interesting history to find there."

Moore was on the hunt for hammered silver coins dating back to 1200s, something the local hunters have nicknamed "Hammies" in the UK.

While he was in the UK, Moore competed in a metal detecting competition called a rally against hundreds of others, where hunters searched for planted tokens or items they can find within an allotted period of time. "As a manufacturer, we're there for the fun of it and to support our brand," he said.

Whether it's casual, competition, or security detection, Garrett's range of products -- from the popular Ace to walkthrough detection for sporting events and airports -- have long been a trusted name in the industry.

You can have all the data in the world but if you cant measure the results properly your company will be left behind. David Hill explains how Hexagon is unlocking the secrets of metrology (the science of measurement) and helping to provide a blueprint for successful data optimization.

Hexagon is a leader known for "developing measuring protocols, we certainly have a very large portfolio when it comes to our measurement solutions."

Companies would be wise to follow the same path as Hexagon. Many are now concentrating efforts to implement Smart Factories and Industry 4.0. But exactly what does that mean?

Another area where metrology is making a huge impact is in Automation. "It makes sense, it's not an R & D project anymore, it's taking best in class technology and applying them in a fashion useable throughout the organization."

Industry 4.0 is everywhere in the process and throughout manufacturing, "it's really just what information is important to you and how do we make it accessible."

There's no doubt that cloud computing as a platform and a technology has been rapidly growing and evolving in the past decade. Everything, I mean everything is in the cloud nowadays. But is that growth sustainable?

On this episode of the Software and Technology podcast brought to you by Marketscale, host Sean Heath sought the answer from two experts: Ed Stockton, Vice President of Services and Pablo Gomez, Services Engagement Group Manager, both at ViON. The Virginia-based company implements and manages Infrastructure “as-a-Service” (IaaS) and Platform “as-a-Service” (PaaS) as well as multicloud solutions including private, hybrid, public cloud, and multicloud.

"I don't think there's any risk of the cloud computing infrastructure disappearing anytime soon," Stockton said. "The sustainability of the platform itself is very confident."

Confidence is good considering the sheer volume of data that cloud platforms are storing.

"We're creating more data in one year than we'll have created in the entire history of humankind," Stockton said.

But that amount of data can lead to cloud sprawl, similar to service sprawl a decade ago. "Whenever people are accessing cloud technologies, it's very easy to turn systems on, use them, and kind of forget about them," Gomez said. "When you need another system, you figure it's really easy so I can turn on another one. Then before you know it if you're not closely managing your cloud environment, you can have all these machines stood up and the problem is you're paying for systems and workload that you're not even really using anymore."

We've all had that panic moment when an expensive electronic device such as our phone, AirPods, or wireless speaker goes tumbling into the water, and we realize it's probably ruined forever. Salt Lake City-based HZO hopes to cure that panic, not just for consumers but commercial technology users, with its solution for water-vulnerable devices: a thin nanotechnology coating that protects electronics from moisture.

In this new episode of the Software and Technology Podcast, host Brandon Morse caught up with HZO's Chief Commercial Officer Stephen Gold to discuss this revolutionary turn in device protection.

There's no doubt that personal electronic devices, ranging from smartphones to hearing aids even, have become ubiquitous in our lives.

"We're at a point in time where it's critical that we can depend on these devices independent of whatever hazard or accident might happen," Gold said.

But even devices that are supposed to be water-resistant are still vulnerable because protection means different things to different manufacturers.

"We believe protection starts with the inside, from the electronic itself outward," Gold said.

HZO's ultra-thin protective nanocoatings are applied by manufacturers and device makers on top of devices to protect it from dust, dirt, water, or other liquid.

In this episode, Gold also discussed the industries and sectors that could benefit from waterproofing technology and what to expect from this technology to come. "I think it's going to become second nature to us that these electronics will be unequivocally protected in a way that we expect it to operate in any environment."