In this solo episode, Hilary Corna breaks down where to start with AI at work—without trying to “AI everything” and overwhelming your team. She shares a simple lens for choosing the right starting point (repeatable, already happening, and slightly painful), then walks through three high-ROI processes to AI-enable first: decision support, communication & documentation, and continuous improvement. Hilary also explains how to start small, test, refine, and build capability over time so AI strengthens your systems instead of becoming another unfinished initiative.

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TIMESTAMPS
[00:50] Why AI is overwhelming teams right now
[01:44] Episode focus: the 3 processes to AI-enable first (fast ROI, low resistance)
[02:28] Process #1: Decision support (speed up information + thinking)
[03:23] Process #2: Communication & documentation (the hidden time drain)
[05:08] Process #3: Continuous improvement (finding patterns + bottlenecks faster)
[06:03] Strengthening PDCA: how AI helps in “Check” and “Act”
[06:41] Don’t implement everything at once—pick one, start small, refine
[07:46] Avoid distractions: don’t jump to advanced AI before fundamentals
[08:11] The marathon analogy: build AI capability iteratively