In this episode, Hilary Corna dives deep into the customer lifecycle and how it serves as the foundation for creating long-term customer relationships. From post-sales strategies to operationalizing key processes, this discussion provides a roadmap for fostering customer loyalty and driving sustainable business growth. Whether you're refining your operations or rethinking your customer retention strategies, this episode delivers actionable insights to transform your approach.

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TIMESTAMPS
[03:58] Post-Sales Success
[10:01] Finding the Right Fit
[15:01] Operationalizing the Customer Lifecycle