Stories from the River

Solving Data Challenges and Creating Tools for Retail Growth and Customer Experience


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Watch the full episode here: https://youtu.be/KEYLu7VfH-c

In this spotlight from episode 353 of Stories from the River, Tyler Trill sits down with Mark Deulley to explore the work behind earning Bridge Builder Awards in both CX and retail. From solving complex data challenges to leading impactful projects, the conversation highlights the power of collaboration across teams.

Mark shares insights from a major CX initiative that improved data accuracy and created lasting value across the business, along with the rollout of new sales tools and the Podium platform that streamlined processes across stores.

Visit https://www.storiesfromtheriver.com for more episodes.

Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com

Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

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Stories from the RiverBy Broad River Retail

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