Scott talks with Chad Hendricks, host of the Recruit & Retain: Trucking Edition podcast and president of Brand Outcomes, Inc, about developing successful recruiting strategies. Topics they discuss include:
Targeting driver-level issues versus sales/business aspects
Developing a mission statement that is based in reality, not just a cliche
Using that mission statement in advertising; telling a story and getting everyone on board
Soliciting and using feedback in a continuous way to let the drivers be heard
Developing referral programs that work