In this episode of the Disambiguation Podcast, host Michael Fauscette sits down with Ross Sonnabend, Chief Product Officer and SVP of Customer Success at Verusen. They dive deep into the world of industrial supply chains, focusing on Maintenance, Repair, and Operations (MRO) and the significant challenges it faces.

Ross shares insights on why MRO is considered a trillion-dollar problem and discusses the factors driving its growth, including aging infrastructure and supply chain volatility exacerbated by the COVID-19 pandemic. The conversation explores the role of AI in transforming MRO practices, highlighting Verusen's purpose-built AI solutions that streamline operations and enhance efficiency.

Key topics include:
-The importance of a material knowledge graph in MRO
-The concept of understandable AI and its impact on decision-making
-Real-world customer success stories demonstrating significant cost savings and improved uptime
-The future of AI in MRO, including the progression towards autonomy and the role of human oversight

Join us for an enlightening discussion that uncovers how AI can revolutionize the industrial supply chain landscape. Don't forget to like, share, and subscribe for more insights on AI and business automation!

Timestamps:
00:00 - Introduction
00:11 - Overview of MRO and its significance
00:32 - Ross Sonnabend's background and role at Verusen
02:12 - The trillion-dollar problem of MRO
05:15 - The impact of AI on MRO
10:19 - Verusen's material knowledge graph
12:11 - Explainable vs. understandable AI
15:10 - Customer success story
20:13 - Network sharing and its benefits
25:46 - The future of AI in MRO
30:58 - Building trust in AI systems
35:05 - Recommendations for further learning

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