Description:

In a fragmented healthcare system where rising costs and disconnected care models prevail, actionable solutions are needed more than ever. In this premiere episode of Solving What’s Missing in Healthcare, host Vatsala Kapur, Senior Vice President of External Affairs at Bamboo Health, sits down with Ryan Graham, Vice President of Practice Operations and Value-Based Care at Privia Medical Group-Georgia.  

Together, they explore how physician-led models and real-time behavioral health access strategies are reducing costs and improving outcomes for complex patient populations. Ryan shares how Privia's National Physician Advisory Council evolved to drive scalable value-based care programs—and how innovations like Bamboo Bridge® are accelerating access to behavioral health services across Georgia. 

What You’ll Learn: 

• Why behavioral and physical health integration is essential for reducing costs 

• How Privia Health’s governance structure supports clinical innovation 

• Practical strategies to manage high-cost, high-needs patients 

• How tech-enabled referral networks are closing critical access gaps 

Featured Guests: 

• Vatsala Kapur, Senior Vice President, External Affairs, Bamboo Health (Host) 

• Ryan Graham, Vice President, Practice Operations & Value-Based Care, Privia Medical Group-Georgia 

Key Moments: 

• [00:00] Welcome to Solving What’s Missing in Healthcare 

• [00:48] Introducing the challenge of high-cost claimants 

• [01:54] Privia’s national footprint and care model 

• [03:19] The impact of comorbid behavioral and physical health on cost 

• [05:02] Why diabetes and behavioral health became a joint focus 

• [07:50] Personalizing care through PCP-led plans 

• [09:14] How Bamboo Bridge® closed access gaps in Georgia 

• [11:48] The 80-day referral bottleneck—and how it was solved 

• [14:56] Creating a scalable behavioral health model 

• [17:28] Expanding access across Privia’s national footprint 

Listen On: On your favorite streaming platform. 

Approved Quotes:

“Without addressing mental health, we couldn’t manage chronic conditions effectively. That’s why our strategy had to evolve.” — Ryan Graham, Privia Medical Group-Georgia 

“With Bamboo Bridge®, we reduced 80-day referral delays to just weeks—and saw a 5x increase in patients keeping their first appointment.”  — Ryan Graham, Privia Medical Group-Georgia 

“This isn’t just a Georgia success story—it’s the blueprint for scalable, whole-person care across the country.” — Vatsala Kapur, Bamboo Health