Sona is the founder of CaringBridge. She created the first CaringBridge website in 1997, during a friend’s high–risk pregnancy. With extensive experience in the information technology industry, Sona’s vision was to build upon that formative and deeply personal experience – combining the capabilities of technology with the personal needs of people facing a significant health challenge. In the years since, Sona and CaringBridge have become widely known for the creation and implementation of Compassion Technology™ that facilitates personal and convenient communication for individuals receiving care.

Sona is frequently recognized and honored for her passion and visionary leadership She was named one of 2011's "Most Influential Women in Technology" by Fast Company. In 2010 she received the Health Care Heroes Award from Twin Cities Business magazine. In 2009, she was named one of 25 Women Industry Leaders in the Twin Cities by the Minneapolis/St. Paul Business Journal. She also has received a Certificate of Special Congressional Recognition in recognition of outstanding and invaluable service to the community and was recognized and highlighted by MSN.com as one of the nation's leading Women Working for Change.

Sona is a member of Women Business Leaders of the U.S. Health Care Industry Foundation, Minnesota Council of Nonprofits and the National Health Marketing Leadership Roundtable.

An early adopter of Internet technologies, Sona has been actively involved in the development of several widely used software applications. Prior to CaringBridge she ran her own consulting company specializing in start-up/entrepreneurial projects.