In this episode of "Sorry We're Closed," hosts Pat and Sean, along with Tevo, delve into their entrepreneurial experiences, sharing insights and addressing various business challenges. The hosts explore a Wall Street Journal article that poses the question: "Can you call someone without sending them a text message first?" This leads to a lively debate about modern communication etiquette, generational differences, and personal preferences when it comes to phone calls versus text messages. A significant portion of the episode is dedicated to discussing Equinox's new $40,000 annual program that includes a series of lab tests, a fitness trainer, a nutrition coach, a sleep coach, and a massage therapist. Sean, who runs a health and wellness business, provides his perspective on this high-end offering, comparing it to his own services and emphasizing the importance of personalized, professional care. Pat introduces the concept of the Light Group Owner Card, a membership card designed to provide exclusive benefits to their best customers. The card offers perks such as skipping lines, free meals, early access to events, and discounts on parties. Pat emphasizes the importance of over-delivering on customer expectations and providing exceptional service. Overall, this episode provides valuable insights into the entrepreneurial mindset, customer service strategies, and the importance of effective communication in business.

YouTube and Socials

https://mtr.bio/sorry-were-closed-Pod

0:00 Intro

1:00 Can you call unannounced

19:00 The $40,000 Gym Membership

47:00 The Light Group Ownership Card

57:00 Travel Nightmare

In this episode of the "Sorry We're Closed" podcast, hosts discuss various challenges and experiences in their entrepreneurial journeys. They share a humorous anecdote about a misprinted brochure leading to an unexpected request for nudes, illustrating the unpredictable nature of business mishaps. The conversation also touches on the importance of creating efficient systems and the role of key books like "Richest Man in Babylon" and "Principles" by Ray Dalio in understanding business strategies. They highlight the struggle with maintaining staff efficiency, particularly in the restaurant industry, and the need to adapt and streamline processes rather than just adding more labor. The episode concludes with reflections on the consistency required in social media management and how to generate lasting content assets .

YouTube and Socials

https://mtr.bio/sorry-were-closed-Pod

0:00 Intro

2:30 The Brochure

7:00 Staffing Properly

27:00 Importance of Social Media

38:00 Detailed Look at The Starbucks Strategy

In this episode of the "Sorry We're Closed" podcast, hosts discuss various challenges and experiences in their entrepreneurial journeys. The touches on the importance of creating efficient systems and the role of key books like "Richest Man in Babylon" and "Principles" by Ray Dalio in understanding business strategies. They highlight the struggle with maintaining staff efficiency, particularly in the restaurant industry, and the need to adapt and streamline processes rather than just adding more labor. The episode concludes with reflections on the consistency required in social media management and how to generate lasting content assets .

YouTube and Socials

https://mtr.bio/sorry-were-closed-Pod

0:00 Intro

2:30 The Brochure

7:00 Staffing Properly

27:00 Importance of Social Media

38:00 Detailed Look at The Starbucks Strategy

Marketing can make or break your business so for this episode we looked at a trending topic this week around the club in NYC that will only allow people in if they can prove they have $50,000 in their bank account. Thoguths about that aside people are talking about it aka good marketing. So join us for an awesome episode around the world of marketing on a larger scale and how Pat and Sean are attacking marketing in their own businesses.

YouTube and Socials

https://mtr.bio/sorry-were-closed-Pod

0:00 Intro

5:00 The $50,000 Club

23:00 Marketing an Art or Science?

32:00 Business Pat's Marketing Outlook

If you could teach your kid 1 thing about business what would it be?  This week’s episode dives into that question in the form of if you could write a book and teach your kid 1 thing what would it be.  It led to an awesome conversation around what we think are the mist important skill sets to be successful in the world we live in.  We also breakdown the bankruptcy of Red Lobster on the reports that the $20 all you eat shrimp made them go belly up. 

YouTube and Socials

https://mtr.bio/sorry-were-closed-Pod

0:00 Intro

3:00 Red Lobster Bankruptcy

28:00 The #1 Skill You Would Teach Your Kid

60:00 Grant Cardone Thrives with Hate

Derby Pat and Sean recap a family filled weekend at Churchill down for the Kentucky Derby. Learn what is is like to experience the weekend as a VIP at The Derby and we dive deeper into how the experience could be one of the best networking opportunities out there.

YouTube and Socials

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0:00 Derby Intro

6:00 RUN DMC Cookies

50:00 The Opportunity at the Derby

75:00 How Bad Do You Want Success

In this Kentucky Derby preview episode Pat and Tevo discuss networking in all its different forms. Whether is is a local meetup or the Kentucky Derby we look into strategically breaking down each opportunity and the barrier to entry for some. Pat sets the table for his Derby Weekend and we have some fun hypothetical situations you don't want to miss.

YouTube and Socials

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0:00 Intro

22:00 How to Network

33:00 Would You pay $100k for this?

50:00 Derby Pat's Weekend Plans

A philosophical episode of the pod where Sean and Pat breakdown a number of interesting topics starting with Left Brain vs Right Brain of how people think. We breakdown some business on the recent end of non-competes with a recent FTC decision. And on the back half of the show we get pretty philosophical with a discussion around the Flammarion Engraving.

YouTube and Socials

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0:00- Intro

13:00 Left Vs Right Brain

39:00 Non Compete

60:00 Flammarion Engraving

Awesome episode jam packed with fun topics. We start out with the Caitlin Clark effect going over her impact on Woman's basketball and engage in some freidnly debate of how this could continue to grow the game after a record shattering draft viewership. Then for all you Pat Light baseball fans out there we have a deep dive into how confidence affects peoples lives and jobs. Pat goes in depth into how he ended his baseball career and the discussion broadens out to how your own success can be tied to the confidence you have in yourself. We end with a little baseball debate of the difference between the Majors vs the Minor Leagues.

YouTube and Socials

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0:00- Intro

8:00 Pat vs Jamel Hill

10:00 Caitlin Clark Debate

40:00 Confidence in Life

48:00 Confidence in Baseballl

60:00 The difference between the Big Leagues and the Minors

Pat and Sean dive into the unknown costs of running a business and how to go about setting your prices. Each business is different and it was a great convresation on discussing different pricing structures, how to leverage your brand, and why you should never compete in the "race to 0" pricing model. on the back half we talk about the high end gym model and debate how many strokes you would need to win The Masters.

YouTube and Socials

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0:00- Intro

5:00 Cost of Doing Business

29:00 Information is Power

44:00 Your Brand is Your Business

55:00 High End Gyms

64:00 The Masters