Welcome to the Software Process and Measurement Cast 172! The SPaMCAST 172 features my interview Dr David Fraser. We discussed his book Relationship Mastery: A Business Professional’s Guide. If you are just focusing on the quantitative side of business relationships you have only half the tools you need to succeed! David Fraser, PhD, is a leading authority on relationship skills in professional and personal life and an international speaker. He is the author of “Relationship Mastery: A Business Professional’s Guide.” David has a track record of pioneering new approaches to old problems. He has delivered major projects for government and private sector clients in challenging situations and set up a number of entrepreneurial ventures. He is a business owner, and a Chartered Engineer with a First Class Honours degree and a PhD from Glasgow University and an MBA from Strathclyde University. He is a qualified commercial mediator and a Neuro-Linguistic Programming (NLP) Trainer and has studied with leading proponents of these disciplines. David applies his unusual blend of expertise to supporting disparate groups working together in complex circumstances, including major collaborative projects and matters of national importance. In addition to his work on relationship management with corporate clients, David runs workshop and coaching programs on personal and relationship mastery for both organizations and individuals, focusing on the potential to leverage results. David also finds the approach set out in his books to be extremely helpful in his home and family environment. David lives with his wife and three children in Glasgow, Scotland and sails on the West Coast of Scotland when time permits. Buy the dead tree version! Kindle Version For more information and resources and to connect with David Fraser, please visit WEB: http://www.drdavidfraser.comTwitter: https://twitter.com/#!/drdavidfraserLinkedin: http://www.linkedin.com/in/drdavidfraserEmail: [email protected] Shameless Ad for my book! Looking for a proect management reference to keep close at hand? Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team." Buy the book! Contact information for the Software Process and Measurement Cast Email: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Next! SPaMCAST 173, Agile in a waterfall business. Enough said!