Will's interview includes a wealth of information on implementing PPQA with an organization. The basis for the interview is the presentation he will make at the SEPG 2007 Conference. Will has provided all mentioned documents at www.nextlevelconsultants.com. He has provided a link on the home page: Click Here for SEPG 2007 PPQA Material The direct link is : http://www.nextlevelconsultants.com/ppqa-sepg-assets.htm Show Two's essay, "Keep the Ship of IT Pointed Towards Delivering Value" is a reflection on a lecture I attended by Jared Diamond. His lecture was in support of his book. Collapse: How Societies Choose to Fail or Succeed (2005). The ideas in the book concern the anthropology of societies however they are equally relevant to why process improvement programs succeed or fail. Two of the ideas Dr. Diamond put forth on why societies collapse that are instantly germane to SPI programs. Full text can be found at www.tcagley.wordpress.com. SPaMCAST Show Three will feature an interview with Capers Jones and will be post on February 25. Comments or suggestions for SPaMCAST can be sent to [email protected].