** I know this show is a week late. I had a motherboard failure; I am working on a replacement. ** Show 22 features an interview with Joe Levens of Wolters Kluwer discussing Configuration Management (CM). Joe has worked in development, testing, configuration management, and process improvement roles for 24 years. He formed and led the Configuration Management group at Reuters for 8 years, which performed a unique process of integrity checking on software releases, to significantly improve product quality delivered to the customer. His group managed an average of 1000 software and document releases per year, distributed globally. Joseph is currently a Program Manager for Wolters Kluwer, where he chairs a Software Process Improvement Collaboration Forum among organizations throughout North America. The essay is titled "Attention as an Asset in Outsourcing". The text of this commentary can be found at www.tcagley.wordpress.com. Comments and corrections are welcome. Remember that comments and feedback are welcome! There are a number of ways to share your thoughts . . Email SPaMCAST at [email protected] Voice messages can be left at 1-206-888-6111 Twitter - www.twitter.com/tcagley BLOG – www.tcagley.wordpress.com Next Software Process and Measurement Cast: The next Software Process and Measurement Cast features an interview with Johanna Rothman titled "Project Management in the Post Waterfall World. Johanna is an author, consultant and guru if you have any interest in Project Management you will not want to miss this interview!