Software Process and Measurement Cast 490 features a return visit from Michael West.  Michael West is the author of Return On Process (ROP): Getting Real Performance Results from Process Improvement and Real Process Improvement Using the CMMI! [LINKS] Michael and I talked about process improvement and how process improvement translates to the bottom line.  Mr. West originally appeared on the [https://bit.ly/2ITlKsf] Michael’s bio: Michael West is a life-long practitioner and student of process improvement. He is the co-founder of Natural Systems Process Improvement (Natural SPI), a consultancy specializing in designing, developing, and deploying process systems that enable measurable business performance improvement gains. Mr. West’s process insights and innovations have helped many organizations in various sectors of the economy achieve real process and performance improvement. His process consulting clients include ATK, Autodesk, AVL, BAE, BB&T, Crane Aerospace, DCS, Deloitte, Sandia National Labs, Reliability First, and the US Navy. Mr. West frequently presents and speaks at industry conferences, and is the author of (CRC Press, 2004) and (CRC Press, 2013). Contact Michael at: Web: http://www.naturalspi.com/ Email: [email protected] Twitter: @ItsTheProcess Re-Read Saturday News In week five of the re-read of L. David Marquet’s ! () we tackle chapters five and six.  These two chapters, titled Call to Action and Whatever They Tell Me To Do! continue to tell the stories that form the basis for Marquet’s leadership model. Current Installment: - Previous Installments: - - - -   Upcoming Webinars and Conferences May 21-25, 2018, San Antonio, Texas May 11 Rome, Italy Next SPaMCAST SPaMCAST 491 will feature our essay titled, Can “Done” Be Allowed To Break Production?  The most succinct answer to the question is always, “no, the story is not done”. The reason is that the story is not implementable and unless the goal of the story is to blow up production and anger customers it can’t be considered to be done. We will also have columns from Susan Parente and Kim Pries.