SPaMCAST 553 features our interview with Jim Benson.  Jim and I focused on prioritization and how prioritization can be a reflection of more deep-seated problems. One of the ideas Jim shares is that processes are the social contract for getting work done.  I really enjoy talking with Jim and think you will enjoy the conversation. During the close of the interview, Jim talks about Modus Cooperandi’s class on prioritization.  Jim has extended a discount code for listeners of the podcast for all of the MI classes. The code is SPAMCAST20 or you can use the link:     Jim’s Bio: Jim’s career path has taken him through government agencies, Fortune 10 corporations, and start-ups. Through them all, his passion has remained consistent – applying new technologies to workgroups. In each case asking how they can be leveraged to collaborate and cooperate more effectively. Jim loves ideas, creation, and building opportunities. He loves working with teams who are passionate about the future, pushing boundaries, and inclusion. His goal with all technologies is to increase beneficial contact between people and reduce the bureaucratic noise which so often tends to increase costs and destroy creativity. Jim is the author of the Shingo Research Award-winning book (use the link to buy a copy and support the podcast). He is a noted expert in business process, personal work management, and the application of Lean to personal work and life. Jim believes that the best process is the least process necessary to achieve goals. He has zero tolerance for process waste. All said, Jim enjoys helping people and teams work out sticky problems, an advocate of people actually seeing their work, and inventing new ways to work at the intersection of Lean thinking, brain science, and leadership. Contact Jim Twitter: LinkedIn: Personal Kanban: Modus Cooperandi: Re-Read Saturday News Today we dive into the concept of the Law of Small Numbers, chapter 10 in our re-read of .  I found this chapter particularly useful because I see the results in the process improvement world nearly every day.  It is great to experiment but make sure you get enough observations so that when you draw a conclusion it will be correct.  Remember, if you do not have a favorite, dog-eared copy of , please buy a copy.  Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. ,  It’s time to get reading!   The installments: Week 1: – Week 2: – Week 3: – Week 4: – Week 5: – Week 6: – Week 7: – Week 8: -   Week 9: -   Week 10:  -   Next SPaMCAST SPaMCAST 554 will feature our essay on the misuse of the word 'collaboration', and how to recognize when are talking about something else (like a lecture).   We will also hear from Gene Hughson!