Show 56 features an interview with Bill Phifer of EDS, an HP Company. We discussed the importance of measurement and metrics in sourcing arrangements.Bill Phifer is a Fellow at EDS, an HP Company, with responsibility for enterprise strategies related to quality standards and models for the Global Quality and Service Excellence group. He is a Software Engineering Institute (SEI) authorized Capability Maturity Model Integration (CMMI) Lead Appraiser with over 33 years in IT including 16 years in software process implementation and improvement, measurement, and project management. Bill is also a Lead Evaluator for Carnegie Mellon University's eSourcing Capability Model for Service Providers (eSCM-SP) with an interest in sourcing best practices. This includes a focus on game theory and balancing the needs of customers and service providers with relationship management. He is a regular presenter at IT industry conferences and seminars such as SEI's SEPG, itSMF USA Fusion, and IEEE. Bill is currently concentrating on end-to-end IT lifecycle process integration between applications and infrastructure using multiple models and standards such as CMMI, ITIL, eSCM, ISO 9000, ISO 27001 and CObIT. Along with this, he is researching approaches and methods for multi-model diagnostics and appraisals.Contact information:Email: [email protected]: (610) 232-5203Tell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is titled "Interested or Interesting?" I recently heard the suggestion that it was more important to focus on being interested rather than being interesting in the essay we explore why.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The next Software Process and Measurement Cast will feature an interview Joe Schofield. We discussed software sizing. Size and how you get to size really does matter.