Today Jonathon Wright will shift us…right? After decades of listening to the mantra shift left, you probably think you are entering the twilight zone. Maybe, but not on our account! Jonathan and I talked about putting customers first, testing AI, quality, and leadership.   is the Chief Technology Evangelist and heads up Solution Engineering (R&D) for Eggplant a company. He is a strategic thought leader and distinguished technology evangelist. He specializes in emerging technologies, innovation, and automation, and has more than 25 years of international commercial experience within global organizations. Jonathon combines his extensive practical experience and leadership with insights into real-world adoption of Cognitive Engineering (Enterprise A.I. and AIOps). Thus, he is frequently in demand as a speaker at international conferences such as TEDx, Gartner, Oracle, AI Summit, ITWeb, EuroSTAR, STAREast, STARWest, UKSTAR, Guild Conferences, Swiss Testing Days, Unicom, DevOps Summit, TestExpo, and Vivit Community. Jonathon also hosts the QA lead (based in Canada) and is the author of several award-winning books (2010 – 2022) the latest with Rex Black on ‘AI for Software Testing.  Podcast: LinkedIn: Twitter: @Jonathon_Wright Webpage:   Upcoming Events Jeremy Willets and I have been accepted as speakers for this year’s Path to Agility! Our workshop is titled “Managing Work Entry: How the Mushy Middle is Killing Your Agility.” I’m very excited to be part of this wonderful conference and hope to reconnect with long-time colleagues at a fabulous venue — The Ohio Union at The Ohio State University. See you soon Columbus! August 1 - 2  in Columbus, Ohio Register Today:   Re-read Saturday News I am still recovering from a Covid infection I picked up at or getting to Agile 2022. All in all I have been lucky (and prepared) and have weathered a mild brush with this disease. My chest still feels like I was mugged, but every day I am getting better. The lack of self-awareness that I was getting sick until things were full-blown is fairly startling. It was more startling when I was re-reading Chapter 3 of Coaching Agile Teams by Lyssa Adkins (SPaMCAST Amazon affiliate line - buy a copy) again this week in preparation to write this essay.  Previous Installments Week 1: -   Week 2: -   Week 3: -   Week 4: -     Next SPaMCAST  We will map the attributes of flow explored in SPaMCAST 708 to a basic palette of flow metrics. This will complete the circle defining flow, establishing basic attributes, and then identifying how to measure flow through its attributes.  We will also have a visit from Susan Parente who will bring her Not A Scrumdamentalist column to the cast!