Welcome to the Software Process and Measurement Cast 86! The interview in the SPaMCAST 86 is with Bob Thames. Bob is a co-author of Chasing Change: Building Organizational Capacity in a Turbulent Environment. Bob and I talked about change. No one is immune from change therefore understanding how to deal with change makes good sense. Bob Thames has 34 years of experience in the technology and consulting industries. He is currently a Senior Program Manager at SAS Institute, a leading global supplier of Business Analytics software solutions. He has been with SAS for 7 years, with previous positions at KPMG LLP, IBM Consulting Group, Arthur Andersen Business Consulting, and Digital Equipment Corporation. He is also the founder and CEO of Pathways to Transformation LLC, an executive and life coaching company that helps individuals enhance their life purpose and step into greater balance and fulfillment in their lives. Bob has been involved for the past 17 years in CAM-I, an international research consortium for cost, process, and performance management. After observing the unacceptably high rate of failure in many organizational performance improvement initiatives over the years, he led an interest group within CAM-I to research best practices on facilitating organizational change and developing resilient change capabilities. The results of this research effort culminated in the book Chasing Change, published by John Wiley and Sons. Passionate about helping individuals navigate the turbulence of personal change, Bob became a Certified Professional Coactive Coach through Coaches Training Institute and a certified coach with Blueprint for Life. Periodic blogs on personal change and contact information can be found on his website: www.pathwaystotransformation.com Remember to check out GoTo Assist Express! The essay is . . . not a bout collaboration. I finished reading David J. Anderson's book on kanban and have recorded a review. I will be back to the second part of Collaboration: Business's Duct Tape in SPaMCAST 87. Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. More on the topic the near future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the Software Process and Measurement Cast 87 is with Hans Sassenberg. We discussed his paper "Affordable Software Quality Assessment" and why typical process improvement programs are not enough.