Spapreneur Podcast

Spapreneur Podcast

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Spapreneur Podcast episodes

  • The Real Price of Enforcing Your No Show Policy
    On today’s episode, we talk about the real cost of enforcing your no-show policy. Yes, you should have a no-show policy that isn’t the problem but sometimes for special clients, your super regulars are it worth it to charge for the one time they miss? We’d love to know your thoughts. Topics Covered There is still time…
    35 min
  • How to Respond to a Negative Review
    On today’s episode, we use a real example of a negative review that we really didn’t earn. How you respond and build your online reputation can mean the difference between more clients or empty books. What are the things we need to take responsibility for and when is it a time to say you’ve done…
    34 min
  • What To Do When Business is Slow
    On today’s episode, we talk about the peaks and valleys of running a business. Spring has sprung which means clients are spending more time outdoors and less time in your business. Keeping calm and use this season to your advantage. Don’t be afraid of slow business, use it to your advantage. Topics Covered The clients…
    32 min
  • How to Delegate to Grow
    On today’s show, we talk about how do you ask for help and when. At the beginning of your career you probably have to do everything, but eventually, you’re going to need some help. Your time is more valuable than you think so learning how to delegate can be a big win. Topics Mentioned Learning to…
    41 min
  • The Subtle Ways Clients Take Control
    *** We recorded an episode 40 but somehow in the technology it got lost. So you’re not going crazy, it’s really not there. Enjoy this week’s episode*** On today’s episode, we talk about how some clients control the room in ways outside of sexual abuse. Lots of different ways clients try to take control of…
    35 min
  • How to Take Control of Your Treatment Room
    On this episode, we might actually offend you but Lynn gets real about appropriate client behavior and what is your limit. In this #metoo world sometimes it appears that a client is misbehaving but is he? While we want you to always have personal boundaries and stay within the limit of the law, but we…
    34 min
  • There Are No Good Spa Workers Anymore (NOT!)
    On today’s episode, we talk about what you’re doing to attract and retain great spa employees and independent contractors. Sometimes the energy you put out is attracting the wrong person to join your team. This podcast we talk about how to deal with dealing yourself so you can better deal with your staff. Topics Covered…
    28 min
  • The Differences in Independent Contractors and Employees in Day Spas
    On today’s podcast, we feed the therapists soup and talk about the difference between independent contractors and employees. The differences are very clear and not because you have brand standards but the independent contractor can have opinions too. Both can work but you need to be clear about what your local and state laws say…
    30 min
  • Don’t Let Technology Get In The Way of Client Care
    Today we’re talking about making sure your technology to help clients actually helps your clients. Client care is everything for the foundation of your business, don’t let the tech get in the way. We take a lesson from a real-life experience and put it towards our own business and yours. Technology is an important aspect…
    29 min
  • How to Help a New Spa Professional When They Join Your Business
    On today’s episode, we’re finally somewhat recovered from Valentine’s Day but Sessy has one more adventure with dryers. But, the real bulk of the episode is inspired by our Facebook Group member Chelsea. Chelsea wanted to know how to help a brand new massage therapist build her books. Topics Covered Ramona realizes she can’t do…
    42 min

About Spapreneur Podcast

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Spapreneur® is the podcast where we help day spa, salon, nail, and massage therapy owners build long-lasting and successful businesses. With actionable, real-life tested tips and tricks, Spaprenuer® is the podcast where real-life spa experts come on to help you with all the business aspects of running your day spa, salon, and massage therapy studio. We help you build your business beyond the treatment room.