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Stop chasing symptoms and start driving sustainable performance gains.
PMI Director Consultant Warren Knight shares how SPC Charts can unlock powerful insights into any metric, whether it’s sales conversion rates, recruitment timelines, or customer response times. This versatile tool goes beyond short-term results, revealing long-term trends that help distinguish normal variation from real performance issues.
With Warren’s personal insights, practical tips, and real-world examples, this conversation showcases how understanding variation leads to smarter decisions, prevents reactive management, and drives meaningful process improvements.
More resources on this topic:
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
By Process Management International (PMI)Stop chasing symptoms and start driving sustainable performance gains.
PMI Director Consultant Warren Knight shares how SPC Charts can unlock powerful insights into any metric, whether it’s sales conversion rates, recruitment timelines, or customer response times. This versatile tool goes beyond short-term results, revealing long-term trends that help distinguish normal variation from real performance issues.
With Warren’s personal insights, practical tips, and real-world examples, this conversation showcases how understanding variation leads to smarter decisions, prevents reactive management, and drives meaningful process improvements.
More resources on this topic:
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

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