Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

In this insightful podcast episode, Rebecca Dhrimaj sits down with leadership coach Casey Carpenter to unpack the powerful intersection of introversion, confidence, and authentic leadership. Together, they challenge common stereotypes about introverts, explore the impact of imposter syndrome, and reveal how empathy and presence can transform communication in the workplace. Casey shares her personal journey from shy introvert to confident speaker, offering practical strategies for leaders—especially women in business—to find their voice, lead with authenticity, and create psychologically safe environments where individuals can thrive. This conversation is a must-listen for anyone focused on personal growth, empathetic leadership, and coaching approaches that honor individual strengths while fostering inclusive, high-performing teams.

Sound bites

"You’ve got presence."

"You need ‘on ramps.’"

"Empathy is not weakness."

Chapters

00:00 Breaking Stereotypes of Introversion

02:55 The Journey from Corporate to Coaching

05:28 Finding Presence and Authenticity

08:11 The Power of Listening and Thought Processing

10:58 On Ramps for Introverts in Conversations

14:07 Overcoming Imposter Syndrome

16:28 Empathy in Leadership

19:31 Strengths and Self-Awareness in the Workplace

22:13 Creating a Safe Work Environment

24:59 Practical Steps for Leaders

28:02 The Ripple Effect of Leadership

30:38 Closing Thoughts on Leadership and Presence

Learn more about Casey and her work: https://www.speakandownit.com/

Learn more about The Empathy Collective: https://www.theempathycollective.com/