In this inspiring episode, aesthetic medicine expert and clinical director at Cosmedica Aesthetics, Chantal Mazzone, shares how empathy, leadership, and patient care intersect to create life-changing results. With over 20 years in the field, Chantal opens up about her unique journey from business school to nursing and how she built a thriving small business rooted in compassion and confidence. From restoring self-esteem through injectables to empowering her team with trust and positivity, this conversation reveals the human side of aesthetics — and the powerful transformations that happen when empathy leads the way.

Sound bites

"You see their whole world in many ways."

"Patients come to you, giving you a hug."

"You create a new person."

Chapters

00:00 Chantal's Journey into Aesthetic Medicine

05:16 The Importance of Empathy in Healthcare

06:41 Building a Patient-Centric Practice

08:12 Creating Connections with Patients

09:44 Advice for Small Business Leaders

Learn more about Cosmedica Aesthetics: https://www.cosmedicaaesthetics.com/

Learn more about The Empathy Collective: https://www.theempathycollective.com/

What does it take to truly transform your life? In this inspiring episode, life coach Lin Yuan-Su shares her powerful journey from registered dietitian to life coaching, revealing how empathy, gratitude, and self-awareness can spark profound personal growth. Lin opens up about the mindset shifts that helped her leave an unfulfilling career, trust the process, and take courageous steps toward her authentic calling. Whether you're seeking a career change, craving deeper human connection, or wanting to align with your true self, this conversation offers actionable tools, heart-centered wisdom, and a reminder that transformation begins with a single step. 

Sound bites

"Empathy catalyzes change and transformation."

"We are all connected to the One Source."

"All that’s required is the first baby step."

Chapters

00:00 Introduction and Background of Lin Yuan-Su

06:22 Transition from Dietitian to Life Coach

12:54 The Power of Gratitude in Transformation

18:31 Empathy as a Catalyst for Change

27:42 Trusting the Process and Taking Action

Learn more about Lin Yuan-Su and The Enlightened Success™ Institute: https://enlightenedsuccess.com/

Learn more about The Empathy Collective:

https://www.theempathycollective.com/ 

From Hollywood Dreams to Soul-Led Success — In this inspiring episode, founder and CEO of Avant Haüs Media, Christina Barsi, opens up about her transformation from aspiring actress to intuitive podcast producer. She shares how navigating Hollywood’s pressures, facing burnout, and recovering from concussions led her to rediscover authenticity, empathy, and creativity. Through intuition and self-care, Barsi built a soul-led business rooted in connection and purpose. Tune in to explore how embracing your inner voice can guide your path, prevent burnout, and help you build a business that feels as good as it looks.

Sound bites

"Intuition has guided me my whole life."

"Clarity comes from the doing."

"Protect your energy."

Chapters

00:00 Introduction to Barsi's Journey

01:54 The Struggles of Acting in Hollywood

06:22 The Shift to Writing and Podcasting

11:46 Creating Dimension: An Audio Drama

15:22 Building a Production Agency

16:36 Navigating Burnout and Healing

18:27 Reflections on the Hollywood Roadmap

24:44 Embracing Change and Surrendering to the Unknown

28:26 Navigating Trauma and Self-Care

32:34 The Power of Gratitude and Self-Compassion

40:20 Building a Soul-Led Business

47:52 Authenticity in Leadership and Business

Learn more about Avant Haus Media and Boss Goddess: https://www.avanthausmedia.com/

Learn more about The Empathy Collective: https://www.theempathycollective.com/

From corporate law to publishing powerhouse — Naren Aryal’s journey is a masterclass in empathy, storytelling, and entrepreneurship. In this episode, the CEO and founder of Amplify Publishing shares how a children’s book inspired by his daughter’s favorite mascot launched a thriving multi-genre publishing company. Naren discusses the power of empathy in storytelling, how to build a supportive workplace culture, and why understanding your target market is key to author success. Whether you’re an aspiring author, creative entrepreneur, or leader passionate about thought leadership and authentic storytelling, this conversation offers insights to help you amplify your voice and impact.

Sound bites

"Publishing is a very complex process."

"Be open to possibilities."

"Understand your target market."

Chapters

00:00 From Law to Literature: Naren's Journey

06:21 Empathy in Storytelling: Lessons Learned

09:19 Creating a Supportive Workplace Culture

17:18 The Secret Sauce of Amplify Publishing

21:35 Advice for Aspiring Authors

Learn more about Amplify Publishing Group: https://amplifypublishinggroup.com/

Learn more about The Empathy Collective: https://www.theempathycollective.com

What happens when we lead with our strengths AND our hearts? In this episode, host Rebecca Dhrimaj sits down with life science leader and workplace culture ambassador, Michelle Lavatai, to explore how Gallup’s CliftonStrengths can transform not just personal development, but team dynamics and organizational culture. Together, they unpack how empathy, positivity, and authentic relationship building foster resilience and sustainable change. From leveraging individual strengths to creating deeper human connections, this conversation reveals how leaders can inspire growth, loyalty, and lasting impact through genuine understanding and trust.

Sound bites

"Each person I meet is completely unique."

"Diversity is a benefit."

"I hope one day people like me will be sought after in workplaces."

Chapters

00:00 Exploring CliftonStrengths and Personal Insights

08:12 Building Resilience Through Relationships

16:30 Navigating Positivity and Empathy in Leadership

22:59 The Role of Relationship Building in Sustainable Change

Learn more about CliftonStrengths: https://www.gallup.com/cliftonstrengths/

Build individual and team resilience with The Empathy Collective: https://www.empathycollective.com

How do great leaders inspire purpose, rebuild team morale, and guide their people through change? In this powerful episode, Matteo Costioli shares how he transformed a struggling team into a motivated, innovative powerhouse — not by enforcing rules, but by leading with empathy, clear communication, and a sense of purpose. You’ll hear Matteo’s insights on:

- Rebuilding team morale through empathy and listening

- Creating a shared purpose that fuels motivation and engagement

- Fostering open communication and respectful dialogue

- Navigating change management with transparency and clarity

- Empowering employees to take ownership and innovate

- Why diversity and inclusion are critical for problem-solving and creativity

Key Moments & Chapters:

00:00 Empathy in Leadership: A Personal Journey

09:38 The Power of Listening and Communication

14:48 Navigating Change: Empowering Teams for Transformation

19:56 Engaging Early Adopters for Change

22:47 Defining Roles and Development Paths

25:35 Creating Momentum Through Engagement

28:44 Efficiency and Workload Management

32:17 The Importance of “Why” in Leadership

37:22 Building Purpose and Transparency in Teams

Build individual and team resilience with The Empathy Collective: https://www.empathycollective.com

In this Empathy Insights conversation recorded live from the Association of Manufacturing Excellence (AME) annual conference in St. Louis, host Rebecca Dhrimaj and partner at Chapman & Co. Leadership Institute, Brian Wellinghoff, explore how lean and continuous improvement tools are ineffective at driving true operational excellence without leadership that engages both the heart and the mind. Tune in to learn why excellence starts with empathy and time is precious, so use it wisely.

Learn more about Chapman & Co. Leadership Institute: https://www.ccoleadership.com/

Learn more about The Empathy Collective: https://www.theempathycollective.com

Learn more about the Association of Manufacturing Excellence: https://ame.org/

Join us for an inspiring conversation with Joey Natale, a communication coach who turned his struggles with self-expression into a thriving coaching practice. In this episode, Joey shares how he overcame fear, imposter syndrome, and self-doubt to embrace his authentic self. He dives into the power of listening skills, boundaries, and personal transformation—and why communication is more than just words; it’s a holistic practice that blends thoughts, actions, and self-awareness. Whether you’re interested in self-development, nerd culture, or building authentic relationships, this episode will give you actionable strategies to improve your communication and envision your future self with confidence.

What You’ll Learn:

- How Joey turned early communication struggles into a successful coaching career

- The pivotal moments—corporate life, the pandemic, and Tony Robbins seminars—that inspired his shift

- Why overcoming fear, imposter syndrome, and setting boundaries are key to growth

- Practical tips for improving your listening skills and self-expression

- How nerd culture and authenticity can be strengths in coaching and leadership

Chapters

00:00 – The Journey to Communication Coaching

10:22 – Transforming Pain into Purpose

18:02 – Defining Communication

23:29 – Overcoming Fear and Embracing Authenticity

29:27 – Building a Culture of Care

Learn more about Joey and his coaching business Grow Our Light: www.growourlight.com

Build individual and team resilience with The Empathy Collective: https://www.empathycollective.com

NOTE: This episode contains graphic details of CARA's brother's death. This may not be suitable for sensitive listeners.

Experience CARA’s inspiring story of grief, healing, and transformation through music in this powerful podcast episode. CARA reveals how her personal journey led to The Kronicles, an intimate album blending empathy, songwriting, and emotional storytelling. Learn how music became her path to healing, why songwriting is a vital outlet for grief, and how her personal story can inspire listeners to find hope, creativity, and community support during life’s toughest moments.

Sound Bites:

"Grief is normal because we're humans."

"I wrote these songs to survive."

"I hope it helps others."

Takeaways:

• Discover how storytelling in music helps process loss and connects deeply with audiences.
• Learn why CARA believes sharing personal experiences creates a powerful connection with listeners.
• Explore the importance of finding personal outlets to process and heal from grief

Engage with CARA and her music:

TEARS music video featured in this episode: https://youtu.be/za2YI-PJnUE?si=B4s75wqqjGXF64Yk

Instagram: @caraofficial

Spotify: CARA

YouTube: @TheOfficialCARA

Website: www.officialcara.com

Step inside the world of heart-centered leadership with Meg Brown, COO of Cambridge Air Solutions. In this episode, Meg shares her transformation from a compliance-driven HR role to a people-first approach that blends empathy, emotional intelligence, and practical daily practices. From creating a culture of appreciation to fostering collaboration on the factory floor, Meg offers actionable insights for leaders who want to balance performance with genuine human connection—and build workplaces where people thrive.

Sound bites

"It's a lifetime pursuit."

"We clap for everything."

Chapters

00:00 Heart-Centered Leadership: An Introduction

05:35 The Journey to Heart-Centered Leadership

10:27 Transforming Workplace Culture

15:13 Empathy in Leadership

19:36 Building Collaborative Leadership

23:52 Balancing People and Performance

28:23 Practical Steps for Leaders

30:54 Looking Ahead: Community and Collaboration

31:51 The Importance of Emotional Intelligence

Learn more about Cambridge Air Solutions: https://www.cambridgeair.com/

Learn more about the Association of Manufacturing Excellence (AME): https://www.ame.org/

Brené Brown video referenced in this episode: https://youtu.be/KZBTYViDPlQ?si=ijfTRclAuN4YGrOF

Build individual and team resilience with The Empathy Collective: https://www.theempathycollective.com