“As soon as I notice that I am not feeling like I’m being heard, it’s a chance and invitation for me to start listening closer. I have to notice that instinct to win, and go, ‘Now is not the time.’”

Today, Erin addresses a common leadership challenge: getting your team to listen. Drawing from her experiences with her teenagers, she demonstrates the importance of understanding others' perspectives to foster effective dialogue. Erin emphasizes that empathy is about understanding, not agreement, and provides practical steps for leaders to engage in empathetic conversations, leading to collaborative problem-solving and stronger team dynamics.

Today on Tactical Empathy:

• The struggle leaders face in getting their teams to listen
• Common misconceptions about empathy
• Using empathy to enhance communication
• Practical steps for empathetic dialogue
• How Erin uses empathy in action

Connect with Erin:

• Instagram: @elthorp 
• Website: www.erinthorp.ca 
• Freebie: 5 Practices to Build Empathy Skills

This show was produced by Soulfire Productions