TWO Part Series with Instigo Managing Director, Andrew Pattinson. 

PART ONE 

John sits down to chat with Andrew about common traits of successful pharmacies. Instigo has worked with over 1,000 Australian pharmacies and has been exposed to many different brands, owners and pharmacists. In this episode they discuss the importance of purpose, structure and understanding your customer. 

This episode was produced by Sarah Rendell with free royalty music from Kevin MacLeod.