Welcome to Part 2 of our special edition podcast from Salesforce TDX 2025! In this episode, host Michael Fauscette sits down with Kushwant Singh, SVP of Product Management at Salesforce, to dive deep into the world of agentic AI and the innovative AgentForce platform.
Join us as we explore:
-What agentic AI means and how it serves as a "digital neighbor" for organizations.
-The key differentiators of AgentForce compared to traditional AI solutions.
-Real-world use cases, including how companies like AAA and Smartsheet are leveraging agentic AI to enhance customer experiences.
-The importance of trust, governance, and personalized interactions in AI applications.
-How businesses can effectively integrate agentic AI into their workflows and the role of APIs in this process.

Whether you're a business leader looking to understand the impact of AI on your organization or a developer interested in the technical aspects of building agents, this episode is packed with insights and practical advice.Don't forget to like, share, and subscribe for more episodes on AI, generative AI, and business automation! If you're an expert in these fields, reach out to us at [email protected].
For more research on AI and other software, visit arionresearch.com.Join us next week for more exciting discussions on the Disambiguation Podcast!