In this episode of Spikes Excitement Talks, Gordon sits down with Joe Goldberg, Head of Brand Strategy at Santander UK and a member of the bank’s Global Brand Council. From his early days in politics and consulting to shaping brand strategy at major agencies like Engine UK, Joe shares his unique perspective on how brands win hearts and minds.

They dive into his early marketing lessons at Mars, where he learned the power of brand design, emotional connection, and category-defining campaigns. Joe reflects on the evolution of banking as an emotional business, the challenge of keeping financial brands relevant, and why helping customers make better money decisions is the ultimate test of brand strategy.

Tune in for an insightful discussion on the future of banking, the role of AI in marketing, and why brands that create meaning—not just awareness—are the ones that truly stand out.