Spill the biz

Spill the biz

By Sarah Stowe from Inside Franchise BusinessBusinessCareers
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Spill the biz episodes

  • High tech, high touch: KX Pilates CEO on the new rules of business

    With over 12 years of leadership shaping Australian fitness brands, KX Pilates CEO Selina Bridge understands the foundation of premium service remains unchanged: great fitness experiences are built on human interaction. In this podcast, Selina discusses the challenges of balancing tech advances with a personal touch, scaling the business, learning from mistakes, and driving a passionate, purpose led business.

    27 min
  • From franchisee to boss: how Ready Steady Go Kids' CEO is forging ahead

    Danie O'Connor began her working life in the Australian Tax Office - a role she loved. So it was a big surprise to find herself suddenly taking on two franchise businesses so her young children could have somewhere to enjoy the Ready Steady Go Kids multi-sports program close to home.

    In this podcast, Danie shares her journey from being one of the first franchisees in the Ready Steady Go Kids network, to becoming the franchisor.

    She reveals why the brand has so much appeal to both franchisees and customers, the multiple revenue streams, the scale of the international business, and her priorities for the year ahead.


    28 min
  • From the Greek family table to a $120M food empire

    From Crust Gourmet Pizzas to Zeus Street Greek, Costa Anastasiadis has leveraged his heritage and hospitality upbringing to create and scale popular retail food brands.

    In this podcast, Costa shares how immersion in the family’s pub and bistro business inspired his first foray into building a brand, and how ‘breaking bread’ with family and friends has been at the heart of his journey in hospitality. 


    37 min
  • How local legend El Jannah became a franchise phenomenon

    What is the secret to El Jannah's success? CEO Brett Houldin discusses the casual dining brand's evolution.

    In this podcast Brett delves into what makes the Sydney-born brand El Jannah so popular with its customer base, and what has driven the family-owned business to make its mark in the highly-competitive QSR market.

    33 min
  • CEO Matt Marshall forges a new path for Retail Food Group

    Matt Marshall heads up multi-brand franchisor, Retail Food Group, which includes Brumby's, Donut King, Gloria Jeans and Crust Gourmet Pizza.

    In this podcast Matt shares his career journey, highlighting the challenges and rewards of leadership, and the importance of building trust with franchisees and customers. He discusses making strategic brand decisions and what the future holds for Retail Food Group.

    32 min
  • How Jim Penman built a multi-million dollar business

    The Jim's Group has grown from humble beginnings to a network of more than 5000 franchisees - and it all started as a part-time lawn mowing business. 

    In this podcast, founder Jim Penman shares his journey from Phd student to franchisor, admitting to plenty of errors along the way.

    “I've only ever succeeded at one thing in my life. Fortunately I've done quite well on that,” he says.

    34 min
  • From Noodle Box to Acai Bros: Concept Eight’s CEO talks growth and strategy

    You may not recognise the Concept Eight name but under its umbrella sit a dozen popular restaurant brands, from Noodle Box, Huxtaburger and Acai Bros to virtual brand Supreme Leader.

    Founders Dave Milne and Josh James started the business in 1996 and today Concept Eight CEO Grant Lee leads a team that is 100 per cent focused on creating food that people love, he says.

    33 min
  • Baked in family values: leading and transforming the Bakers Delight business

    What does it take to lead an iconic family business? Elise Gillespie grew up with her parents’ business Bakers Delight, and it Is now a leading light in Australian family business.

    In this podcast we talk about family business and life lessons learned, what informs her leadership style, transforming an international network of more than 700 stores to meet the ever-changing demands of today’s convenience-driven customers, and delivering a robust business model for franchisees.


    29 min

About Spill the biz

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Candid chats with the entrepreneurs and owners behind the world's most impressive franchise brands.