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Ursula Merten is the Director of Insurance Strategy & Information at omni:us, a company that utilizes AI for cognitive claims management. As Director, she helps property and casualty insurance companies better understand the data they receive from clients and find ways to automate workflows in their organization. Ursula is also a self-described insurance nerd that’s interested in how technology is continuously disrupting the industry while empowering women in business. 

Ursula joins us today to discuss how AI can revolutionize the average insurance and claims process and why data is at the center of this disruption. She shares why she chose to pursue a career in insurance, the challenges of being a woman in a male-dominated industry, and how she found success. She describes the best way to get data from consumers and how the pandemic made data collection more accessible. Ursula also shares what she believes are the downsides of AI and what she wants newcomers to know before venturing into insurance.

"AI can only learn from what the human tells it." - Ursula Merten

Today on Spot On Insurance:

• Ursula's professional achievements and career experience over twenty years
• What Ursula dreamed of doing when she was young and when she joined insurance
• Ursula's experience in handling claims related to asbestos exposure
• What it was like being a young woman in a male-dominated industry
• Why Ursula was initially uncomfortable with negotiating salary and raises
• How men and women look at job qualifications differently
• Why being "annoying" with questions is the new way businesses base their data
• How the pandemic enacted changes that favored data collection
• The pros and cons of having rapid technological progress
• Ursula's advice to carriers and agencies on how they should start with data
• The pitfalls of AI and how they affected various industries
• Omni:us and the solutions they provide to the insurance industry
• Ursula's advice for newcomers in the industry
• How to be confident without being seen as arrogant

Key Takeaways:

• Don't try to sell yourself without the claims to back it up.
• Previously, discarding legacy systems for newer systems was a scary investment in both time and money.
• Always ask your leaders how to move up in your career.

Ursula Merten ’s Best Babyback Ribs Recipe:

1 Slab of babyback ribs (make sure they are babyback ribs)

Peel the membrain off the bone side of the rack

Dry off the slab with a papertowel on both sides

Coat the slab with olive oil both sides

Put garlic powder on the bone side

Flip over the slab and apply pork rub seasoning on meat side

Heat the oven to 350 degrees

Place the ribs on a metal flat pan and cook for 1.5 hours in the oven

Pull the slab out of the oven and coat the top meat side of the slab with your favorite BBQ sauce

Lay the slab on the grill (no pan) and smoke on a charcoal grill for ½ hour

Pull off the grill and place back on the pan and let sit for 10 minutes

Another weird thing:  we’re part Chinese (my mom-Chinese/German) so we eat our ribs with rice and we actually put extra sauce in a metal pan in the oven with the ribs and mix some hot sauce in the BBQ sauce and let it caramelize in the oven because we take the extra sauce and put it on the rice. So yummy!!!!

Enjoy 

Connect with Ursula:

• Omni:us
• Ursula Merten on LinkedIn
• Ursula Merten on Twitter
• Email: [email protected]

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.

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Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

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Lindsay Corran is the Creative Director at GeoVera, an insurance company that markets to catastrophe-exposed properties and areas focusing on earthquakes. As Creative Director, Lindsay is tasked to align creative vision with their company’s business strategies, especially for property and casualty insurance brands. Lindsay’s been with GeoVera for almost 22 years (since 1999), but her first job was for a company that made her their go-to operator for all concerns related to the infamous Y2K Bug.

Lindsay joins us to discuss how she bridges the gap between the regular consumer and the complexities of getting earthquake insurance. She shares her previous work with managing a “Y2K Data Desk” in 1999 and why she didn’t like working in insurance at the time. She describes how living in California made her curious about earthquake insurance and explains how agents are in danger of being eliminated as more companies are leaning towards direct-to-consumer programs. Lindsay also discusses how her social media skills have generated GeoVera a considerable following.

"In social media, people don't want to follow companies, they want to follow people. And they want to engage with people." - Lindsay Corran

Today on Spot On Insurance:

• Lindsay's career in the late '90s and her journey towards the insurance industry
• Lindsay's work as the manager of the Y2K Data Desk
• How Lindsay's parents made her pay for rent when she was a student
• The lessons Lindsay learned from the way her parents made life a bit hard for her
• How living in California made Lindsay become more interested in earthquake insurance
• Why Lindsay initially didn't like the idea of working for an insurance company
• What is the "disruption of distribution," and how it's about removing the agents
• What their company did to help keep agents at the forefront of insurance transactions
• The challenges of innovating in a traditional industry such as insurance
• The complexities involved in earthquake insurance
• How Lindsay plans on simplifying earthquake insurance for clients
• Lindsay's thrifting hobby and how it helps in her career
• Social media marketing and how Lindsay capitalized on it during the pandemic
• The new opportunities Lindsay is excited to see in the future of insurance

Key Takeaways:

• 50% of people don't truly understand what they're buying when they get a homeowner's policy
• Earthquake insurance can be complex and difficult to wrap your mind around if you don’t go through an agent

Resources:

• Vinyl Consumption
• ITC Vegas 2021

Connect with Lindsay Corran:

• GeoVera
• Lindsay Corran on LinkedIn
• Email: [email protected]
• Phone: (925) 212-8066

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

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Dustyne Bryant is an independent insurance agent advocate and licensed insurance agent. She is the Personal Lines Academic Director for The National Alliance for Insurance Education & Research, one of the country’s best sources of continuing education credits for insurance and risk management professionals. Dustyne is also the host of the Awkward Insurance podcast, a show that talks about the everyday struggles of those in the field.

Dustyne joins us to discuss the benefits of pursuing continuing education and how to separate yourself from those who take the same CE courses that everyone else takes. She shares how her passion for personal conversations led her to find success in the insurance industry and the benefits of obtaining multiple designations. She explains how their company markets to high school students to generate interest in working in the insurance industry. Dustyne also shares her experience as a podcast host and what inspired the name of her show.

"The best situation for our industry is growth and being able to look ahead." - Dustyne Bryant

Today on Spot On Insurance:

• How Dustyne wound up working in the insurance industry
• Why Dustyne knew being a nurse was not her path
• How her passion for personal conversations helped her find success in insurance
• Dustyne's advice for agents regarding their CEs
• Why you shouldn't take the easiest path in your CEs
• The subscription to the National Alliance for Education & Research and the courses they offer
• The benefits of having multiple designations in insurance
• How Dustyne’s company markets to high school students
• Dustyne's advice to insurance agencies who are looking to expand through employment
• Dustyne's thoughts on previous hard markets and the one we have right now
• What it's like hosting a podcast and why it's called Awkward Insurance

Key Takeaways:

• CEs can be used to market yourself to the world.
• Having the same designations as the next agent won’t help you stand out.

Connect with Dustyne Bryant:

• The National Alliance for Insurance Education & Research
• Awkward Insurance Podcast
• The National Alliance Academic Directors
• Email: [email protected]

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

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Erik Mitisek is the CEO of Highwing, the first open data platform for commercial insurance. They provide brokers new and innovative tools that can improve the process while enhancing the customer experience. Erik is also the host of the Zoom Into Insurance podcast, a show that brings insurance professionals together to discuss the many innovations in the industry and the future of insurance. 

Erik joins us to discuss how Highwing’s open data platform puts them ahead of the competition. He describes what it was like growing up in Colorado and why he focused on establishing a company in the insurance industry. He explains how open data architecture works, the benefits of having an open data platform in your company, and shares his thoughts on how the industry will function after the pandemic. Erik also describes what it’s like to host his own podcast about insurance and how a company’s leadership impacts its ability to thrive.

"If we all collectively build towards a common set of standards and outputs, the ability for systems, people, and markets to connect not only becomes scalable - it becomes exponential." - Eric Mitisek

Today on Spot On Insurance:

• Eric's educational degree and why he never really left Colorado
• Why Eric's entrepreneurial spirit brought him to insurance
• The problem Eric wanted to address when he started his company
• The platform HighWing offers and how it works through open data architecture
• How open data platforms can speed up innovation and efficiency
• The complex nature of insurance and the new systems that can make it simpler
• What the future of insurance will look like if open data platforms become mainstream
• Eric's thoughts on how the insurance industry will function post-pandemic
• Defining leadership and how it makes a company thrive and accelerate
• Why the industry is having difficulty embracing technological innovations over legacy systems
• What Eric does outside of HighWing to support the Colorado citizens
• How API can connect everything in the world
• Thoughts on the upcoming InsurTech Connect conference

Key Takeaways:

• Old and new insurance companies should be comfortable with taking more risks regarding the use of new systems and tools.
• The largest CRM platform in the world, SalesForce, is rooted deeply in connectivity and application infrastructure.

Resources Mentioned:

• Ep. 110: The Godfather of Insuretech
• InsurTech Connect

Connect with Eric Mitisek:

• Highwing
• LinkedIn
• Twitter

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

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Kenny Urbania is the CEO of The Agency Collective, a company that helps various insurance agents become new independent agencies. Their services include access to educational tools, lead conversion training, and customer retention strategies. Kenny has over 25 years of experience as an agent, starting his career as a scratch agent. He also established the LifeGOAT platform, where agents can answer questions that automatically generate quotes sent to various carriers.

Kenny joins us to describe how The Agency Collective supports individual agents in their goal of becoming independent agencies and discusses the perks of being a member, especially with regards to commissions. He explains how their onboarding process works and how the pandemic boosted their membership program. Kenny also discusses how the LifeGOAT platform works and why it’s a game-changer for agents in the industry.

"The bottomline is: we're all partners in this together. Whatever helps the agents grow their revenue is our goal." - Kenny Urbania

Today on Spot On Insurance:

• How being in construction led Kenny to work in the insurance industry
• The advantages agency principals have when they join the Agency Collective
• Some of the things agency principals need to keep in mind when joining networks
• What sets Agency Collective apart from other clusters
• The enrollment process when agents try to join the Agency Collective
• Why they never touch the commissions that agents make
• How the pandemic became a blessing for their group
• What they learned about themselves throughout COVID-19
• The "incubator" setup for new agencies
• The meaning behind the term LifeGOAT
• The goal of their webinars series
• Who are "ROAD" agents, and how they designed their business model around them
• Life lessons Kenny learned in the Coast Guard that he applied in his work in insurance

Key Takeaways:

• New agents and agencies would do well to be well acquainted with the latest tools and technologies, especially now when everyone is trying to do work remotely.
• Just because you have experience in a different industry doesn’t mean you can’t work in insurance.

Connect with Kenny Urbania:

• The Agency Collective
• Email: [email protected]
• Phone: (440) 478-7700

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

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John Wales is the General Manager of CoverWallet for Agents, a product offered by CoverWallet. CoverWallet is the easiest way for a business to manage, buy, and understand commercial insurance. John has over 20 years of experience in the financial and insurance industry, with milestones including starting and growing companies to multi-million dollar valuations. John is also a music enthusiast, having voluntary experience as a music arranger for the Los Angeles Youth Arts.

John joins us to discuss what CoverWallet offers small and medium-sized businesses and how agents can benefit from CoverWallet for Agents. He discusses his passion for music, his DMA in Composition, and his experience in the music industry. He explains the potential losses a company can incur if a cybersecurity breach compromises its data. He discusses how commercial insurance writing is complex and how CoverWallet can make the process easier. John also shares his thoughts on the pandemic and what he believes we need to do as a country to get back on our feet as soon as possible. 

"Writing commercial insurance and tailoring it to that specific small business is an intense process." - John Wales

Today on Spot On Insurance:

• John's music education and how he compares an orchestra to business management
• Why John's first insurance agency was not successful
• How John found his passion for commercial insurance
• How listening can benefit insurance agents more
• How CoverWallet is reinventing commercial insurance for small and medium-sized businesses
• John's thoughts on cybersecurity insurance and security breaches
• How much it would cost a company to be attacked by hackers
• Why agents should look up CoverWallet for Agents when fulfilling cyber liability coverage
• Why commercial insurance writing is complex
• The benefits of CoverWallet's cyber liability product
• How COVID-19 affected their company's goals and priorities
• What John believes we can do to help each other during these chaotic times
• When John's podcast will launch and what it will be about

Key Takeaways:

• 43% of all cyber breaches happened to one or two owner companies. Almost 50% of the losses are happening to small companies who can't afford the loss.
• For small businesses, cybersecurity is one of the biggest challenges.

Connect with John Wales:

• CoverWallet
• The Insurance Huddle Facebook Group
• LinkedIn
• Email: [email protected]

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

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Nestor Solari is the Co-Founder and CEO of Sigo Seguros, an inclusive car insurance provider that primarily serves immigrants and other working-class populations who can’t purchase traditional auto insurance. The company seeks to extend a helping hand to those whose financial metrics aren’t seen as ideal by most insurance industries. Nestor believes the market for immigrants and other minorities locked out of traditional insurance will one day be the dominant market, and Sigo Seguros is simply leading the way. Nestor earned a degree in Finance from Penn State University, an MA in International Studies from the Lauder Institute at the University of Pennsylvania, and obtained his MBA from The Wharton School at the University of Pennsylvania.

Nestor joins us to describe Sigo Seguros's vision to serve the underserved in the insurance industry. He shares the ideas that led to where Sigo Seguros is today and explains how his career in finance allowed him to have a better perspective when he started an insurance company. He discusses the challenges of being a company that serves a relatively small market. Nestor also shares what we can look forward to from Sigo Seguros in the near future.

"There's a lot of opportunity to be unlocked in building a community around insurance." - Nestor Solari

Today on Spot On Insurance:

• Nestor's life in Uruguay and his aspirations as a young man
• How Nestor's career in finance got started
• The turning point in Nestor's life that made him come back to America
• How Nestor found a career in insurance
• Why Sigo Seguros primarily works with financial services serving underserved populations
• The main reason Nestor founded Sigo Seguros
• Why they don't use traditional financial metrics to underwrite insurance
• Why offering products and services for everybody does not truly serve everyone
• The challenges of building inclusive products
• The story behind the name of their company
• What it's like starting a company as someone outside of the industry
• How supportive Nestor's family was when he started small
• Nestor's relationship with Bryan Falchuk
• What we can expect from Nestor and Sigo Seguros

Key Takeaways:

• In insurance, traditionally, the less you think about it the better. The fewer touchpoints you have with your insurance company, the better.

Resources Mentioned:

• The Future of Insurance: From Disruption to Evolution by Bryan Falchuk

Connect with Nestor Solari:

• Sigo Seguros
• LinkedIn
• Twitter
• Instagram
• Email: [email protected]

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

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SOI231 - Patents: Lessons in Strategies & Financing 

Russ Krajec is the CEO of BlueIron, a company that gives startups and small businesses the financing they need for anything patent-related. The goal is to help their clients enforce their intellectual property and build a strong portfolio. Russ is considered one of the best when it comes to patents. He has personally authored over 800 patent applications with experience in various types of intellectual property transactions, patent valuation, and portfolio curation. He is also an inventor with over 30 US patents to his name. 

Russ joins us to describe the type of industry he works in and why the market has a severely underrated growth potential. He shares how he familiarized himself with the patent system and what made him pivot his career from engineering to becoming a patent agent. He explains the common misconceptions entrepreneurs have with patent filing, especially regarding the protection it gives. He discusses the common mistakes people make when getting patents and examples of ideas and inventions that should not be patented. Russ also explains how having intellectual property insurance can prevent bankruptcy.

"A patent has no value until somebody is using it." - Russ Krajec

Today on Spot On Insurance:

• Russ' career as an engineer and how he familiarized himself with the patent system
• What made Russ pursue a career as a patent agent
• Why independent inventors were called ‘walking malpractice lawsuits’
• What inventors should know about patent attorneys
• The moment Russ wanted to sell intellectual property insurance
• What the market for patents is like
• The common mistakes people make when getting patents
• Why patents don't mean protection
• What should - and should not - be patented
• An example of a patented technology protecting its owner
• The number of patents Russ has filed
• How patent insurance can save a company from bankruptcy
• What readers can expect from his book Investing in Patents

Key Takeaways:

• Companies are 22 times more likely to have a patent-related lawsuit than a directors and officers claim.
• There is a sophisticated and not well-advertised secondary market for patents.

Connect with Russ Krajec:

• IP Insurance
• BlueIron
• LinkedIn
• Book: Investing in Patents: What Startup Investors Need To Know About Patents

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

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Daven Michaels is the CEO of 123Employee, a world leader in business outsourcing that provides small and large companies with virtual assistants from the Philippines. Their virtual assistants are trained to be the best in social media, internet marketing, telemarketing, and customer service. Daven specializes in business strategy consulting, marketing solutions, and social media marketing and sales. Before founding 123Employee, Daven worked in the music industry as an event producer, chief financial officer, and writer. 

Daven joins us to describe how 123Employee enables business leaders to get more done with less time and money. He shares his career in music, what 80’s fashion was like, and his success story that involved a cricket and Jack Nicholson. He explains where the name 123Employee came from and the services his virtual assistants offer. He discusses why he chose the Philippines for business outsourcing and why he initially hesitated opening an office in Manila, its capital. Daven also shares how the pandemic negatively affected his business initially and how, in hindsight, it made his business grow.

"If you're looking to outsource, what you want to start with is identifying the income generating activities in your business." - Daven Michaels

Today on Spot On Insurance:

• Daven's life before entrepreneurship and the time he worked with different bands
• What the '80s fashion was like
• Daven's cricket story and the entrepreneurial success that came after
• Daven's thoughts on how luck factors into a person's success
• The different business ventures Daven went into before his outsourcing company took off
• Why the term "outsourcing" was a taboo word back in the early days of 123Employee
• Why being first to market isn't always good.
• Daven's advice to those who want to start their own business
• The clients and companies 123Employee caters to
• Why Daven chose to utilize Filipino talent 
• How the pandemic helped his business flourish
• Where the name 123Employee came from 
• What the outsourcing process looks like with freelancers and agencies

Key Takeaways:

• In the face of adversity, small businesses innovate.
• You can take a shortcut to success by learning from those who walked the same path you’re walking.
• Don’t expect your VA to teach you how to run your business.

Resources Mentioned:

• Book: The Luck Factor
• Book: The 4-Hour Workweek
• LastPass

Connect with Daven Michaels:

• 123Employee
• Daven Michaels Official Website
• LinkedIn

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

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Dennis Logan Jr. is Cyber Safety Architects’ Chief Architect. Cyber Safety Architects (CSA) is an independent cyber insurance agency. Just as their name implies, Dennis and his team specialize in cybersecurity and cyber coverage. They don’t just offer cyber insurance, but also analyze business exposures and educate organizations on how to prevent an attack and what they should do if they fall victim to one. Before starting CSA, Dennis worked as an underwriter and broker at various insurance companies.

Dennis joins us to discuss what business owners should know regarding their cyber policies' fine print. He describes what made him decide to work in insurance and why he decided to start CSA. He discusses some of the common ways hackers get inside business systems and why your team members will always be the most vulnerable entry points. He explains the difference between getting private data before smartphones and how it is easier today. Dennis also shares tips and tools he recommends to vastly improve private or professional cyber security.

"Once something becomes a mainstream way of security, that's when things start to get hacked." - Dennis Logan Jr.

Today on Spot On Insurance:

• Where Dennis he grew up, and how he joined the insurance industry
• When Dennis’ entrepreneurial spirit made him realize what he really wanted to do
• Why Dennis prefers to learn something that's not in a book
• How the pandemic changed the way marketing was conducted
• The most essential cybersecurity coverage
• What can be classified as a tech interruption event
• How can a company prevent cybersecurity attacks and their options during one
• How many companies have their own cybersecurity team
• Why Dennis chose to leave his previous companies
• How hackers often work to get company information and data
• The difference between cyber vulnerability before smartphones and today
• What Dennis recommends when it comes to creating passwords
• Examples of phishing emails that may look legitimate to the untrained eye
• The fine print and policies business owners should be aware of
• The tools Dennis recommends that can significantly improve cybersecurity
• What Dennis looks forward to in the future
• How ILSA helped Dennis get a jump start in the industry

Key Takeaways:

• The last thing you want to do is to have to rely on your LinkedIn network to find an IT provider who will help you immediately for a cost that's going to be reasonable.
• Even if you're not the C-Suite or the IT person, you're still logged into a system in some way.

Resources Mentioned:

• Google Authenticator
• Book: The Perfect Weapon: War, Sabotage, and Fear in the Cyber Age by David E. Sanger
• LastPass
• 1Password

Connect with Dennis Logan Jr.:

• Cyber Safety Architects
• LinkedIn
• Phone: (443) 212-8047
• Email: [email protected]

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!