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Spotlight Sessions
By FeedzaiBusiness
Spotlight Sessions episodes
- Call Center Fraud for Banks
In the preview episode, Dan Holmes and Lenny Gusel dive into the US and UK perspectives on the surge in call center fraud, the potential role of AI in combating it, and the critical importance of accurate fraud labeling.
21 min
About Spotlight Sessions
From the publisher's feed
We put the spotlight on fraud prevention bringing you expert insights from Feedzai’s top minds. In each episode, we dive into the latest in fraud prevention, AI, or financial crime trends. Designed…
for financial institutions, these engaging conversations help you stay ahead of fraudsters and protect your customers. Tune in for real talk, smart strategies, and the future of fighting fraud.