The Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st. Poor work intake equals out-of-control.  Being out of control leads to stress and poor quality.  Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today!  JRoss Publishing or Amazon. JRoss Publishing: Amazon:   Original Show Notes:  Today we share our year-end panel discussion with the SPaMcast contributors and occasionally our dogs (once one gets going, everyone needs to get in on the action). The topic this year is engagement. Is being on two calls at once, engagement? Does just being present tick the engagement box?  Patterns and antipatterns abound, but Is engagement really that important? The panelists for this installment are: Jeremy Berriault Jeremy Willets Susan Parente   A quick advertisement: Controlling work entry requires preparation and knowledge, building to establishing a path to control work entry (magic wands are normally not available), which is why Jeremy Willets and I have developed a work entry workshop. Interested? Please email us at [email protected] or [email protected]