Guests Jordan Chernev (Senior Technology Executive) and Scott Bowers (SRE, Gearbox Software) who hail from the retail and gaming industries, respectively, join hosts Steve McGhee and Jordan Greenberg  to discuss the unique challenges of Site Reliability Engineering in their industries. They share the importance of aligning SLOs with user experience, strategies for handling spikes in traffic, communicating with users during outages, and investing in reliability.