📅 Guest: Stacey Hampton | Resident Experience Strategist

👤 Host: Steve Wunch

Connect with Stacey – https://www.linkedin.com/in/stacey-hampton-noi/

Learn more about Asset NOI - https://www.assetnoi.com/

Connect with Steve – https://www.linkedin.com/in/stevewunch1/

🎧 In this episode, we dive into:

📬 How intentional communication can transform resident experiences

🛠️ Empowering service teams as the frontline of resident engagement

💡 Stacey’s “Resident Relations Roadmap” for driving retention

💬 Why inserting humanity into your messaging builds long-term loyalty

🏘️ Creating strategic touchpoints that turn renters into raving fans

💬 Favorite Quote:

"Insert some humanity into your insanity."

📌 Whether you're a leasing pro, maintenance tech, or regional leader, Stacey’s wisdom will help you level up your resident connections and lead with purpose.

👉 Don’t forget to like, comment, and subscribe for more episodes!

🔗 Connect with us on LinkedIn – https://www.linkedin.com/showcase/the-multifamily-mind/?

🌐 Visit salesmail.com – proud sponsor of this episode.