Staff Recruitment

This episode breaks down why NDIS recruitment problems are really retention problems, from burnout and casualisation to the hidden cost of every early departure. It also explores how providers can attract better-fit candidates with realistic job ads, stronger referral channels, and a faster, more credible hiring process.

This episode unpacks the hidden hiring mistake in disability support: choosing the best-looking credential instead of testing whether a worker truly respects participant autonomy, dignity, and choice. It also explains how values-based recruitment, behavioural interviews, and participant-worker alignment can improve retention, safety, and continuity of care.

This episode breaks down how a support worker position description can affect SCHADS Award classification, underpayment risk, and NDIS audit readiness. It also covers the practical details that make a role description clear, compliant, and aligned with the actual duties a worker performs.

Recruiting in disability support gets a lot easier when you screen for the right non-negotiables upfront. This episode covers how to build a hiring rubric, use a quick phone screen, and navigate Worker Screening and compliance requirements without losing strong candidates.

Learn how to move beyond generic references and screening checkboxes to uncover real-world behaviour, professionalism, and safety in NDIS recruitment. The conversation covers better referee questions, verifying employment history, and why worker screening and police checks are not the same thing.

This episode breaks down the real cost and compliance differences between permanent, casual, and contractor arrangements for NDIS providers, including award rates, super, penalties, and workforce continuity.

It also explains the legal risks around sham contracting and why matching the engagement model to the actual work matters for both participants and the business.