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In this episode of EMSconnect On Shift, we sit down with Zac — a firefighter/EMT with both volunteer and career experience — to explore what it truly takes to serve at a high standard in the fire and EMS world. From his early days on the rig to navigating the chaos of high-stakes calls, Zac shares how faith has guided him, grounded him, and helped him stay resilient on shift.

We dive into the tough questions: How do we maintain excellence under pressure? How do we process the weight of what we see without losing ourselves? And how can faith, discipline, and character intersect to keep us anchored in an unpredictable profession?

Whether you’re a seasoned responder or just starting out, this episode offers practical insights, real-world lessons, and inspiration for staying sharp, compassionate, and steadfast — even when the tones drop.

Connect with Zac on TikTok @zacwillhide

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