Today, we're sharing an episode of the B2B Marketing Excellence Podcast hosted by Donna Peterson. Donna and Erik sat down to talk about the key aspects of digital leadership and innovation, the importance of asking good questions, understanding customer needs, and providing excellent customer service. Erik breaks down the acronym STAMP, and they also discuss the importance of transparency, owning up to mistakes, and focusing on what's not going to change rather than constantly chasing the next big thing.

Learn more about Donna Peterson and the Podcast:

- World Innovators Website

- World Innovators YouTube Channel

- B2B Marketing Excellence Podcast on Apple Podcasts

- B2B Marketing Excellence Podcast on Spotify

5x #1 Bestselling Author and Motivational Speaker Erik Qualman has performed in over 55 countries and reached over 50 million people this past decade. He was voted the 2nd Most Likable Author in the World behind Harry Potter's J.K. Rowling.

Have Erik speak at your conference: [email protected]

Motivational Speaker | Erik Qualman has inspired audiences at FedEx, Chase, ADP, Huawei, Starbucks, Godiva, FBI, Google, and many more on Focus and Digital Leadership.

Learn more at https://equalman.com