The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops

Standing up and scaling Product Ops

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Steve Klein (@stevenklein - https://twitter.com/stevenklein) of LaunchNotes talks with Graham Reed about his experience standing up Product Ops in his last two roles.


đź”— Links

  • Graham on LinkedIn: https://www.linkedin.com/in/grahamreed/

  • Graham’s company: https://www.cobalt.io/

  • 🚀Check out LaunchNotes: https://launchnotes.com

  • 🙏Join Launch Awesome:  https://www.launchnotes.com/launch-awesome

  • đź“şFollow on YouTube: https://www.youtube.com/channel/UClgMZx0kGDSSBAQG0wkDRyg

  • Check out the LaunchNotes Podcast: https://launchnotes-podcast.launchnotes.io/

    • đź“ť Show notes

    (00:00) - Introductions

    (07:45) - Where things break down without Product Ops
    (15:45) - Improving communication
    (22:25) - Feedback collection
    (25:34) - Creating value for customers and the business
    (32:51) - Scaling company-wide communication
    (41:46) - Measuring the value of Product Ops and knowing when to spin up a Product Ops function
    (49:23) - Partnering with the engineering team
    (55:02) - Delivering value through Product Ops

    ...more
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    The LaunchNotes Podcast | Product Management, Product Marketing, Product OpsBy LaunchNotes