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In this episode, Scott Becker highlights Starbucks’ turnaround in customer experience, Amazon’s push to improve margins through layoffs, and how Apple and Epic exemplify the power of relentless, incremental improvement.
By Becker Private Equity & BusinessIn this episode, Scott Becker highlights Starbucks’ turnaround in customer experience, Amazon’s push to improve margins through layoffs, and how Apple and Epic exemplify the power of relentless, incremental improvement.