This Omni Talk Retail Fast Five segment explores Starbucks’ latest turnaround moves, including new store designs, employee bonuses, expanded tipping, and weekly pay.

Chris Walton, Jennifer Meyers, and John Benson analyze whether Starbucks is successfully restoring its brand while balancing café culture, mobile ordering, and drive-thru convenience. They also debate if happier employees can lead to happier customers.

⏩ Tune in for the full episode here.

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