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AI can help you finish the work. It cannot take responsibility for whether the work is right.
Doug Gabbard, Principal Cloud Solution Architect at Microsoft and the creator behind Practicing Photography, joins Brad Groux and Robert Groux to talk about using AI where it actually helps: learning unfamiliar creative tools, finding buried knowledge, improving scripts, and turning experience into better requirements.
Doug shares how he uses screenshots to get help in Photoshop and Lightroom, builds agents around departmental SharePoint knowledge, and brings engineering discipline to his photography workflow. We also get into the limits: confident wrong answers, missing security requirements, the future of entry-level learning, and why people skills still matter.
The question to take back to your next project: What did I miss?
Takeaways
Resources discussed
Follow Doug
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Find the podcast, newsletter, and our other channels: https://linktr.ee/digitalmeld
More episodes and articles: https://digitalmeld.io/podcast/
Recorded February 19, 2026. Product availability, pricing, and policies discussed reflect the conversation at that time. Doug shares his own experience; this is not an official Microsoft product announcement.
Recorded and edited using Riverside — https://go.sstb.ai/riverside (affiliate link).
Affiliate disclosure: Some links above are affiliate links. Digital Meld may earn a commission if you purchase through them, at no additional cost to you.
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Sid Atkinson, co-founder and CEO of Applied Curiosity and co-host of The Data Culture Podcast, joins Brad Groux to explain why AI readiness starts with better questions, consistent data practices, and a clear business purpose—not another platform.
Brad and Sid discuss how lightweight governance helps smaller companies move quickly without taking unnecessary risks, why institutional knowledge needs context and effective dates, and how leaders can close the perception gap between what they think is happening and the ground truth inside the business.
They also explore the role of SOPs in agentic work, the danger of treating governance frameworks as the goal, how to balance repeatable processes with innovation, and why human accountability remains essential. Sid closes with a blunt rule for every leader: know the nouns that define your business—customers, markets, segments, channels, and products—before asking AI to reason across them.
KEY TAKEAWAYS
• Start with the business questions that matter, then identify the data and capabilities required to answer them.
• Small organizations need lightweight rigor, not enterprise bureaucracy.
• Capture the reasoning and context behind experienced employees’ decisions, not only the written steps.
• Tag or retire outdated knowledge so AI does not treat decades of documentation as one current truth.
• Use governance frameworks to identify useful capabilities; do not mistake the framework for the mission.
• Standardize proven work and reserve deliberate time and budget for larger experiments.
• Automate the discovery of commitments and follow-ups, while keeping human relationships human.
• Define the shared nouns of the business before attempting advanced analytics or AI.
RESOURCES DISCUSSED, IN EPISODE ORDER
Applied Curiosity — https://www.appliedcuriosity.ai/
The Data Culture Podcast — https://rss.com/podcasts/dataculture/
Veritas Kanban — https://github.com/BradGroux/veritas-kanban
Leaders Eat Last — https://simonsinek.com/books/leaders-eat-last
Start With Why — https://simonsinek.com/books/start-with-why
The Infinite Game — https://simonsinek.com/books/the-infinite-game
In Search of Excellence — https://tompeters.com/writing/books/
OpenClaw — https://openclaw.ai/
Like Clockwork — https://samgoodner.com/
Start Small, Think Big links — https://linktr.ee/digitalmeld
CRISP-DM — https://www.ibm.com/docs/en/spss-modeler/18.6.0?topic=guide-about-spss-modeler
DAMA-DMBOK — https://dama.org/learning-resources/dama-data-management-body-of-knowledge-dmbok/
CMMI Model — https://www.isaca.org/resources/reference-guide/cmmi-model-quick-reference-guide
BrainMeld.io — https://www.brainmeld.io/
Claude — https://www.anthropic.com/claude
Microsoft 365 Copilot — https://learn.microsoft.com/en-us/microsoft-365-copilot/microsoft-365-copilot-overview
PLAUD — https://www.plaud.ai/
Sid Atkinson on LinkedIn — https://www.linkedin.com/in/sidatkinson
TASSCC — https://www.tasscc.org/
Watch, listen, and find Digital Meld at https://linktr.ee/digitalmeld.
Digital Meld helps organizations build the capability to adapt by combining clear business standards, accountable AI, useful automation, and practical data systems.
Follow the SSTB Newsletter. Special thanks to Allen Martinez , and check out BXAIOS.
Summary
In this episode of the Start Small Think Big podcast, Brad Groux and Allen Martinez delve into the intricate relationship between AI, governance, and brand experience. They discuss the importance of coherence in AI systems, the necessity of establishing a solid governance framework, and the role of accountability and receipts in AI operations. The conversation also touches on the challenges of shadow IT, the significance of capturing corporate knowledge, and the evolving landscape of AI in business processes. Allen emphasizes the need for a holistic AI strategy that integrates governance, identity, and accountability to drive meaningful outcomes and compounding advantages for organizations.
Keywords
AI, governance, brand experience, accountability, coherence, business processes, knowledge capture, ROI, automation, shadow IT
Takeaways
Titles
Sound Bites
Chapters
00:00 Introduction to AI and Governance
02:25 The Journey of Allen Martinez
05:21 Understanding AI's Role in Business
08:18 The Importance of Data Integration
10:53 Governance, Identity, and Receipts in AI
13:59 Building a Holistic AI Framework
16:34 The Balance of Constraints in AI
19:26 Conclusion and Future of AI Governance
22:29 The Role of Governance in AI
25:13 Understanding Constraints in AI Deployment
27:27 Navigating Governance in Mid-Market Companies
29:22 Balancing Innovation and Risk Management
31:04 Building a Defensible Business Case for AI
32:35 Establishing a Center of Excellence
33:03 Setting Standards for AI Governance
36:11 The Importance of Corporate Memory
40:37 The Corporate Hippocampus and Brand Advantage
45:14 Building Authentic Connections in AI
45:53 The Importance of Execution Over Technology
46:39 The Rise of Small Innovators in AI
48:25 Measuring Hidden Costs in AI Implementation
49:34 The Future of SaaS in an AI-Driven World
52:44 Governance and AI Workflows
52:58 First Steps in AI Adoption
55:28 Revolutionizing Work with AI
56:47 The Need for Educational Reform
58:36 Encouraging Entrepreneurship in the AI Era
01:02:08 The End
https://linktr.ee/digitalmeld
We build tools that save businesses time and money by helping them unlock their greatest potential and achieve growth through data, automation, and AI-powered solutions.
Follow the SSTB Newsletter. Special thanks to Matt Dorman, and check out NDEVR.
Summary
Building scalable digital systems doesn't require reinventing the wheel—it requires understanding what problem you're actually solving. In this episode, Brad Groux talks with Matt Dorman, co-founder of NDEVR, about the intersection of AI, automation, and business process optimization. They explore how mid-market companies can punch above their weight class by choosing the right tools, establishing process maturity before implementing automation, and navigating the gap between hype and delivery. From vibe coding as a proof-of-concept tool to governance frameworks that don't kill momentum, this conversation cuts through the noise with 30+ years of combined experience in building digital solutions that actually work.
The core insight: process maturity must come first. Without clear problem definition, strong SOPs, and alignment across audience experience (end users), operator experience (internal teams), and builder experience (development), even the best AI tools amplify existing chaos rather than solve problems. Learn why "replacing friction, not people" is the philosophy that scales, how to evaluate when custom solutions are justified versus SaaS platforms, and why the last 20% of implementation—the spit and polish—requires expert evaluation that no model can currently provide.
Keywords
AI automation, process maturity, product requirements document (PRD), SaaS vs custom solutions, vibe coding, LLM ROI, governance, workflow optimization, mid-market scaling, business transformation, catered solutions, three pillars of experience, digital services, e-commerce, NDEVR
Takeaways
Titles
Sound Bites
Chapters
00:00 Introduction
05:20 Remote-first business model and competitive advantage in tech hiring
08:15 Discovery process
12:30 SaaS vs. Custom vs. Open Source
16:45 Vibe Coding as Proof-of-Concept
20:30 Product Requirements Documents (PRDs)
24:00 The Three Pillars of Experience
28:15 AI ROI Reality Check
31:45 Research and Diagnostics
35:20 Model selection
38:30 Catered Solutions
41:15 Governance without friction
44:00 The human bottleneck
47:30 Closing thoughts
https://linktr.ee/digitalmeld
We build tools that save businesses time and money by helping them unlock their greatest potential and achieve growth through data, automation, and AI-powered solutions.
Follow the SSTB Newsletter. Special thanks to Randy Gage.
Summary
In this episode of the Start Small Think Big podcast, host Brad Groux welcomes Randy Gage, an entrepreneur and author with a unique perspective on the intersection of AI and personal growth. Randy shares his remarkable journey from a troubled youth, including time spent in jail, to becoming a successful coach and advocate for entrepreneurs. He emphasizes the transformative power of AI, not just as a technological tool but as a catalyst for personal and professional growth. Randy discusses how he has integrated AI into his daily life and business practices, allowing him to focus on his 'genius zone' while automating repetitive tasks. He also highlights the importance of personal branding in a world where knowledge is increasingly commoditized by AI.
Keywords
AI, entrepreneurship, personal growth, Randy Gage, technology, personal branding, automation, business transformation, Start Small Think Big, Digital Meld
Takeaways
Titles
Sound bites
Chapters
00:00 Introductions
01:03 Randy's Unique Journey and Perspective
02:53 The Revolutionary Impact of AI
04:56 Embracing AI in Entrepreneurship
07:33 Mindsets to Overcome in Adopting AI
11:58 The Importance of Personal Branding
18:31 Building a Personal Brand in the Digital Age
23:43 Becoming an Iconic Thought Leader
27:00 The Insurance Gap and Entrepreneurial Solutions
28:05 AI's Impact on Industries
29:15 Leveraging AI for Podcasting Efficiency
32:28 The Importance of Delegation and Genius Zones
37:54 Embracing AI and Automation in Daily Tasks
44:52 The Call to Action: Get Off Social Media
51:37 The End
https://linktr.ee/digitalmeld
We build tools that save businesses time and money by helping them unlock their greatest potential and achieve growth through data, automation, and AI-powered solutions.
Follow the SSTB Newsletter.
Special thanks to @michaelelliottai.
Summary
In this episode, Brad Groux and Michael Elliott discuss the transformative power of AI and automation in business. Michael shares his personal journey from struggling with depression to becoming a successful entrepreneur managing multiple seven-figure businesses. They explore the importance of authenticity in content creation, the need for business leaders to embrace automation, and practical advice for non-technical teams looking to implement AI solutions. The conversation emphasizes the significance of focusing on impactful actions and leveraging technology to streamline processes and enhance productivity.
Keywords
digital marketing, AI, automation, entrepreneurship, business growth, content creation, personal development, overcoming struggles, business strategy, technology
Takeaways
Titles
Sound bites
Chapters
00:00 Introduction to Digital Marketing Journey
02:42 The Evolution of AI in Business
05:46 The Importance of Automation
08:33 Building a YouTube Channel for Knowledge Sharing
11:17 Aha Moments in Automation
14:17 The Role of AI in Business Efficiency
17:16 Encouraging Business Leaders to Embrace AI
20:07 Overcoming Resistance to Automation
22:48 The Future of AI in Business
33:45 Embracing Automation for Entrepreneurship
37:10 Overcoming Barriers to Implementation
40:03 The Importance of Taking Action
42:32 Pitching AI Solutions Effectively
44:30 Leveraging AI for Personal Growth
45:12 Creating Valuable Content with AI
48:01 The Power of Belief and Action
50:13 Lessons Learned from the Journey
57:26 Focusing on What Matters
https://linktr.ee/digitalmeld
We build tools that save businesses time and money by helping them unlock their greatest potential and achieve growth through data, automation, and AI-powered solutions.
Follow the SSTB Newsletter.
Special thanks to John Ohlwiler - and visit sentrytechsolutions.com.
Keywords
AI, automation, mid-market businesses, technology consulting, healthcare technology, business processes, digital transformation, localized LLMs, RPA, technology maturity
Summary
In this episode of the Start Small Think Big podcast, Brad and Robert from Digital Meld engage with John Ohlwiler from Sentry Technology Solutions to discuss the transformative potential of AI and automation for mid-market businesses. They explore the importance of structured processes, the challenges smaller companies face in adopting AI, and the need for practical, incremental solutions rather than grandiose projects. The conversation also touches on the role of leadership in technology implementation, the significance of understanding business goals, and the potential of localized AI models. Throughout the discussion, they emphasize the importance of collaboration and communication between executives and frontline employees to ensure successful technology adoption.
Takeaways
Titles
Sound bites
Chapters
00:00 Introduction to Digital Meld and Century Technology Solutions
01:06 Understanding Technology Maturity Models
03:00 Client Base and Industry Insights
04:20 Navigating AI in Mid-Market Companies
07:10 The Importance of SOPs and Processes
08:42 Consultants and Change Management Challenges
10:49 The Role of AI in Healthcare
15:37 Practical AI Solutions for Small Medical Practices
18:37 Challenges in Medical AI Implementation
20:50 AI Use Cases in Telemetry and Automation
24:29 Localized LLMs and Edge Computing
29:16 Privacy and Data Management in AI
31:47 Navigating LLMs: Self-Hosting vs. Public Models
32:40 The Rise of Internal LLMs in Corporations
34:53 Leveraging Localized AI Models for Efficiency
37:36 Implementing Minimal Viable AI Solutions
40:13 The Importance of Incremental Changes in AI Projects
43:47 Empowering Teams: The Role of Leadership in AI Adoption
47:15 Finding the Right Balance: Vision vs. Execution
50:49 Aligning Technology with Business Goals
53:45 The Future of AI Tools in Business
https://linktr.ee/digitalmeld
We build tools that save businesses time and money by helping them unlock their greatest potential and achieve growth through data, automation, and AI-powered solutions.
Follow the SSTB Newsletter.
Special thanks to Craig Kaplan, Ph.D. - and visit superintelligence.com.
Summary
In this episode, Brad and Robert engage with Craig A. Kaplan, a seasoned expert in AI, discussing the evolution of artificial intelligence from its inception to its current state and future implications. They explore the importance of human oversight, the concept of AGI and superintelligence, and the role of collective intelligence in enhancing AI systems. The conversation emphasizes the need for ethical considerations in AI design and the practical steps businesses can take to implement AI solutions effectively. Craig shares insights on the open versus closed model debate and encourages individuals to contribute positively to the AI training process.
Keywords
AI, superintelligence, AGI, machine learning, ethics, safety, collective intelligence, business applications, open source, AI agents
Titles
Takeaways
Sound bites
Chapters
00:00 – Welcome & Introductions
02:14 – The AI Trajectory: 3 Phases of Evolution
05:02 – AI Winters, Surges, and the Current Lull
10:38 – From Tools to Workers: The Age of Agents
14:57 – Designing for Safety in a Fast-Paced World
18:58 – Understanding AGI, Superintelligence & Agent Collectives
25:57 – Big vs. Small: Who Wins the Agent Adoption Race?
28:59 – Democracy as a Blueprint for AI Architecture
36:01 – Building Better Agents: Lessons from Startups and Team Training
38:22 – Power Users to Builders: What’s Next After ChatGPT
42:20 – Blueprinting Safer Systems with Superintelligence.com
50:23 – 2026 Priorities: Where Executives Should Focus Now
54:43 – The Future of Open Models
56:36 – Required Reading: Tree of Thoughts, Eric Schmidt & Stuart Russell
57:14 – Final Message: Be Your Best Self Online
58:59 – The End
https://linktr.ee/digitalmeld
We build tools that save businesses time and money by helping them unlock their greatest potential and achieve growth through data, automation, and AI-powered solutions.
Follow the SSTB Newsletter. Special thanks to Arnold Castro and the Aggie Innovators.
Summary
In this episode of the Start Small Think Big podcast, Brad Groux discusses the Aggie Innovators event at Texas A&M, which aims to foster innovation and collaboration among students interested in AI and entrepreneurship. The event features student ambassadors who share their projects and experiences, emphasizing the importance of applying AI in various fields, networking with industry professionals, and gaining real-world experience. The conversation highlights the role of mentorship and collaboration in driving innovation and encourages students to take risks and pursue their passions in their entrepreneurial journeys. In this conversation, Brad Groux discusses the myths surrounding AI, its impact on jobs, and the importance of human oversight in AI applications. He emphasizes that AI is not a magic solution but a tool for enhancing productivity and decision-making. The discussion covers the components of AI, the rise of agentic AI, and its implications for various industries, including education and business. Brad also highlights the need for individuals to adapt to AI technologies and the geopolitical aspects of AI investment.
Keywords
AI, innovation, startups, Texas A&M, Aggie Innovators, entrepreneurship, business solutions, collaboration, technology, education, AI, automation, job transformation, generative AI, agentic AI, business efficiency, education, human oversight, job market, technology
Takeaways
Titles
Sound bites
Chapters
00:00 Introduction to AI Nexus and Ambassadors
04:07 The Role of AI in Business and Collaboration
07:07 Launching AI Solutions and Real-World Impact
07:49 Mentorship and Resources for AI Startups
11:30 Collaborative Innovation Programs
14:08 Incubating Entrepreneurial Ideas
17:15 Real-World Problem Solving with AI
19:53 Access to Cutting-Edge AI Resources
20:46 Understanding AI and Its Applications
25:06 The AI Revolution and Its Impact
27:58 The Future of AI and Human Collaboration
31:33 Exploring Agentic AI
35:00 The Role of AI in Education
38:39 AI's Impact on Job Markets
42:52 Navigating New Technologies
48:04 Business Insights and Automation
51:04 Leveraging AI for Business Efficiency
53:17 AI Applications in Industry
56:49 The End
https://linktr.ee/digitalmeld
We build tools that save businesses time and money by helping them unlock their greatest potential and achieve growth through data, automation, and AI-powered solutions.
Follow the SSTB Newsletter.
Thank you to Lucas Blondheim.
Summary
In this conversation, Lucas Blondheim discusses the limitations of AI tools in generating user interfaces, emphasizing the need for a human touch in the design process. He highlights that while AI can get a project 80% complete, the final 20% requires human creativity and refinement to avoid producing subpar work, often referred to as 'AI slop.'
Keywords
AI tools, user interfaces, design, human touch, refinement, coding tools, creativity, AI slop
Takeaways
Titles
Sound bites
Chapters
00:00 Intro and Meet Lucas
04:25 From Capitol Hill to Code
09:02 What is Results.io?
15:34 The Power of Execution Frameworks
19:10 Why Execution Beats Strategy (Most Days)
24:45 How LLMs and Agent Workflows Are Changing SaaS
30:12 Real-World Use Cases
37:00 The Challenges of Adoption and Change Management
41:28 AI for the Underdogs
45:45 Building a Company in the Age of AI
52:12 Final Thoughts and Where to Learn More
https://linktr.ee/digitalmeld
We build tools that save businesses time and money by helping them unlock their greatest potential and achieve growth through data, automation, and AI-powered solutions.
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