Today we are chatting with Lindsey McCoy, co-founder and CEO of Plaine Products. She holds a master’s degree in nonprofit management and spent the last 10 years working on environmental education in the Bahamas where single-use plastic is common. She and her sister co-founded a company, Plaine Products, that offers shampoo, conditioner and body wash and lotion in aluminum bottles that can be returned, refilled and reused. We discuss how they started a refill-by-mail company, how it works, what business struggles and hardships they faced, and more.