Matt Jones describes himself as a creative strategist, accidental entrepreneur and serial failure. As his career pinballed between military intelligence, political speechwriting, brand strategy and co-founding Four Pillars Gin, he developed a theory about how people make decisions and why story matters.
Matt, now founder of Think Story Experience, host of the StoryWork podcast and Startup Daily contributor, sat down with Julie and Simon for episode 71 of Startup 360 to explain how working in UK politics gave him an early lesson in human behaviour: people rarely make decisions based purely on facts. Identity, emotion and belonging matter.
That insight shaped how he thinks about brands and building businesses.
Storytelling is just part of the equation. The bigger challenge is creating a narrative - a shared worldview for founders, teams, customers and investors on where a startup is going and why.
As he puts it, the challenge “isn’t about the story you tell. It’s about the story that you make true”.
Four Pillars became a proving ground for those ideas. It wasn’t about MVP - they went “maximal”: exceptional gin, custom bottles, striking labels, and the absolute belief that Australia could make some of the world’s best gin using local flavours.
They also built a deliberate growth story, from a $30,000 crowdfunding campaign, to $35 million in revenue in less than a decade.
And knowing what to hold onto and what to change is, Matt found, one of the hardest parts of growth.
Now, through his Storywork podcast and advisory work, he wants leaders to see story as strategy owned by the CEO, not handed to marketing. It’s not that the strongest businesses tell better stories. The trick is to build something worth talking about.
Startup 360 is a SmartCo. Media production, produced and edited by Matt Jackson, and supported by Deel. Hire, manage and pay – anyone, anywhere.
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