In this episode of Startup Climb, we have Nicholas, CEO and Co-Founder, Outside. On the podcast, we discuss qualities to look for in an investor, managing customer reviews, and how to build on traction.
To find out more about Outside:
https://www.outsideapp.co/
Any views/opinions made by the guest is the guest's opinion. It does not represent the views/opinions of the host or the podcast. The podcast is not intended to constitute or be relied upon as professional advice. You should consult a qualified professional for any professional advice.
00:35 Introduction to Outside.
02:30 How long into starting Outside before you make your first hire and what was the function that you hire for?
03:53 What were the qualities that you look for in your first hire?
06:00 How do you handle conflicts that might arise due to differing opinions?
09:15 How do you prioritize resource allocation?
11:10 Would venture capital funding be something that you consider in the future?
12:40 What do you look for in an investor?
14:30 What will be a quality that you prioritize in an investor?
17:15 What was COVID's impact on the business?
20:00 How do you ensure the security and safety of the orders on the app?
22:00 How do you handle mitigate bad reviews?
23:45 How do you build on traction?
25:15 How to handle potential user dropoff after the promotion period?
27:00 How do you prevent users from being on multiple apps and incentivize them to be on your app?
29:00 Do you view gamification as a unique selling point?
30:30 Do you have any plans to expand overseas?
32:00 Will you be concerned about bigger players coming into the market?
36:00 How would you envision Outside to grow?
37:00 What was the biggest learning from your journey thus far as an entrepreneur?
39:00 How to work with friends?
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