In this episode, we recap 2024 and set goals for 2025:

Personal goals for 2025:

• Rick: Primary theme: Buy back time
  • Take 1 personal day every 1-2 months
  • Get time back for things I love (skiing, basketball, be present on vacations, reading/writing, local networking)
  • Have a familiy vacation on the calendar to look forward to at all times
• Tyler
  • Baby stuff
    • Remain flexible and do whatever needs to be done
    • Create space for Shelly to have a life outside of just parenting
    • Take advantage of the calm life I've built
  • Don't hold myself to all my pre-baby health goals, but don't totally give them up either

Professional goals for 2025:

• Rick
  • Legup Health: I don't know yet, but most likely...
    • 2x revenue (maybe less)
    • Make sure JD's role is sustainable
    • Make sure the business is properly financed
  • Windfall: Scale myself. Level up, and make sure the team levels up with me
• Tyler
  • Don't worry about growth. Focus on input, not output.
  • Product
    • Tie off the big 2024 projects
    • Definitely ship kanban and a mobile app
    • Stretch goal: Ship one other big thing (sending email, automations, or reports)
  • Reduce the set of things I'm responsible for so I can focus on the things I'm best at

In this episode, we discuss how there are multiple different approaches to take when a startup needs to grow the team.

In this episode, we discuss Bluesky as the new Twitter, how Rick’s busiest time of year is surprisingly calm, and more.

Less Annoying CRM is working on some big features, and in this episode, we discuss what we’re learning as a result.

We’re both in marketing mode right now. In this episode, we dive into the specifics of what we’re trying.

In this episode, we review our yearly goals, talk about some new AI tools we’re trying out, and more.

In this episode, we talk about how we’re thinking about customer service in a world of AI*, and we do a deep dive into a customer interview Rick did recently.

*Clickbait warning: We don't actually spend much time on this topic, I just wanted a catchy title for the episode. Did it work? Did you listen because of my misleading title? Let me know in the comments**

**There are no comments. This is a podcast.

In this episode, we talk about the value of a podcast community, and generally how we’re trying to protect ourselves from the internet.

In this episode, we talk about about the impact a recent price change is having on Less Annoying CRM’s finances. 

The internet loves to talk about whether to focus on a single business or build a portfolio of small bets. I’m sure you’re sick of hearing about it. But in this episode, we have a twist on that topic. For an established business thinking about launching complimentary products, is it better to build one great one, or a series of only ok ones.