What if the best sales skills weren't built in boardrooms, but in backchannels, briefings, and quiet conversations where every word counts?
This week on S4N, Gene pulls lessons from the world of espionage and shows why spy tradecraft maps surprisingly well to business negotiation. Drawing from Sell Like a Spy and Netflix's The Spy, he breaks down what intelligence professionals do differently when the stakes are high and the margin for error is low.
Few people can get what they actually need to know without making the conversation feel like an interrogation, a pitch, or a trap. That's where elicitation comes in — a skill most business leaders think they have until they try to do it on purpose. Not by being slick, but by learning how to guide a conversation in a way that keeps trust intact and surfaces the truth faster.
Along the way, Gene shares a deceptively simple internal question you can use to recalibrate in real time, especially in moments where you feel the urge to explain, persuade, or fill the silence.
Tune in for spy stories, practical takeaways, and a challenge to rethink what "good communication" really looks like when outcomes matter. If you ever find yourself doing most of the talking, this episode will show you why that might be costing you more than you realize — and what to do instead.
Remember: negotiation is life.
Mentioned in this episode:
- Sell Like A Spy: The Art of Persuasion from the World of Espionage by Jeremy Hurewitz
- The Spy, the 2019 Netflix series directed by Gideon Raff